This question was originally posted on DCIM Support by Fabio Díaz on 2020-01-16
I have performed tests by activating and deactivating dry contacts
on this card (W0P2370) and they do not respond (they do not change state).
We have also generated alerts to the air conditioning unit giving the same result.
What other diagnosis or verification can I make to know what the problem is?
What do you recommend me to do?
This answer was originally posted on DCIM Support by spezialist on 2020-01-16
Dear Fabio Díaz,
It may be better to ask this question over at the APC hardware forums: https://forums.apc.com/
If you have more questions, please ask.