This question was originally posted on DCIM Support by spezialist on 2018-12-06
Hi support team,
I recently received the EcoStruxure Asset Advisor monthly report for my organization using the latest DCE software (not EcoStruxure IT Gateway software).
And it looks like I found a bug: cyrillic characters in the names of virtual sensors and alarm thresholds in the report are displayed incorrectly:
I understand, that =SE= new cloud services are being offered to English-speaking countries. Therefore, this topic can be not only as a bug report, but also as a new feature requests, which, sooner or later, will need to be implemented.
If support team has questions, please ask.
Very thanks for the support.
(CID:137108513)
Solved! Go to Solution.
This answer was originally posted on DCIM Support by Stine Hansen on 2019-05-22
Hi, just following up.
This issue has been fixed.
Thanks,
Stine
(CID:143760229)
This comment was originally posted on DCIM Support by Stine Hansen on 2018-12-12
Hi spezialist, thanks for reporting. We're looking into this right now.
Thanks,
Stine
(CID:137110958)
This answer was originally posted on DCIM Support by Stine Hansen on 2019-05-22
Hi, just following up.
This issue has been fixed.
Thanks,
Stine
(CID:143760229)
This comment was originally posted on DCIM Support by spezialist on 2019-05-22
Dear Stine Hansen,
Thank you for the information: I have not received a monthly report on my organization for a long time. Therefore, I could not confirm the fix of the above mentioned bug.
With respect.
(CID:143760266)
This comment was originally posted on DCIM Support by Stine Hansen on 2019-05-22
Dear spezialist,
When did you last receive a report?
Kind regards,
Stine
(CID:143760269)
This comment was originally posted on DCIM Support by spezialist on 2019-05-22
The last monthly report with the above mentioned bug was for November 2018 on the my organization of ****BANK JSC (connected through a DCE-server). There were no more monthly reports, but this is probably due to the fact that I use the digital service EcoStruxure Asset Advisor in an unsupported country (Ukraine).
For my other test organization Test Bank (connected via EcoStruxure IT GW software) I regularly receive monthly reports, although I am not subscribed to EcoStruxure IT Expert paid service 😀.
With respect.
(CID:143760273)
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