Receive a temporary session password in exchange for the Session ID for a Xenta 5/7/9xx if the password has been lost.
Satchwell MicroNet, TAC INET, TAC Vista
- Xenta Servers
- Xenta 511, 527, 555, 701, 711, 721, 731, 913
Lost root password for the controller or was changed from the original Username and password
This option is used if the valid password has been lost or if a situation occurs that disables login.
- Get the session-id from the system. The session-id is displayed during startup login procedure.
- Email this session-id to Product Support.
- Product Support will then supply a corresponding password to let you access the unit. This password will expire at midnight, so if it has not been used until then, a new session id needs to be sent to Product Support.
- Login with
user = session-id
password = received password