Issue How do I set up a point on a graphic page to do "Automatic Page Display" Product Line TAC INET Environment I/NET Site Cause How to set up a point on a graphic page to perform an "Automatic Page Display" Resolution Open a graphic page in the “Edit Mode” Select the point that you want to trigger that page and do a right mouse click Select the properties option   Note: I/NET can have up to seven system pages displayed at one time. Each time an incoming alarm causes a new page to display, the new page will appear in front of previously displayed pages. System pages are displayed behind any open editors and summary windows. You will have to close these windows in order to view the displayed system pages. Because system pages may be hidden by other windows, you may wish to also configure an audible alarm for the point.

Issue How to properly remove a Client PC from the I/NET Seven System Product Line TAC INET Environment I/NET Seven site Cause Steps to completely remove a Client PC from the I/NET Seven System Resolution Go into the IOServer Driver on the File Master PC Select the "Modify" for the active config. Look for the "Clients" Button in the middle of the window.   Click on the "Clients" button, this open another window   In the above window will list all of the clients in the Inet System. Since I only have one client in my system this is the way mine looks. Scroll down the list and highlight the PC you wish to remove from the File equalization list. You remove the PC by selecting the "Drop" button above. This will remove that PC from the File Masters list of PC to update. Go to the Actual PC you wish to remove. The go into that PC's IOServer Driver and Select the "Modify" button Demote the Client by either removing the File Masters computer name or its IP address in the "Filemaster name" box   Following all these steps above will remove this PC's Name/IP from the list of PC to scan during the File Equalization process.

Issue How do I promote a Client PC in the I/NET Seven System? Product Line TAC INET Environment I/NET Seven site Cause How to promote a Client PC in the I/NET Seven System Resolution The attached link will explain the procedure of promoting a client PC within the I/NET Seven System. How to promote a Client PC.doc

Issue Setting up an AIC (Access Initiated Control) to turn on an AHU or other systems Product Line TAC INET Environment Access Initiated Controls Event Sequence Cause Access Initiated Controls are used to fire a DO on any entry or exit event from the security system. This can be used to accomplish just about any sequence of events, but it most commonly used for after hours enabling of HVAC equipment upon badging in. Resolution Define all the points in the database. Then choose one as the AIC Trigger point and define an "Event Definition" on that point   This is how the "Event Definition" looks   Close out of the Controller Summary and Select Edit>Controller>Event Sequences Create a New event sequence.  Since the AIC Trigger is also an external point that starts the AHU you do not have to start that point. However, you have to stop that point. In my example here the AIC runs the points for 3600 seconds and stops the AHU followed 5 seconds later stopping each of the Floor Lights. If the AIC Trigger were an internal DO, you would need to also trigger the AHU S/S   Once you have programmed your Event Sequence, you can test it by manually triggering the DO point. When everything works correctly, select Edit>Controller>Access Initiated Control Create a new AIC You will notice the Trigger point is the AHU S/S (DO). This DO is triggered from a Reader Entry by a valid card   This is where you define which door reader the AIC is triggered from. If desired, you can have several doors such as all perimeter doors trigger the AIC.   This is where you select which person is allowed to trigger the AIC with their card read. In this example the only person allowed to trigger the AIC is Fred Flintstone. You can also select the "All individuals in Range" checkbox in the AIC editor to allow all individuals from a specific tenant to trigger this AIC.   Once you have created the AIC you can test your programming. Remember that the AIC piece is only supposed to trigger the DO and the event sequence will actually turn everything else off or on.

Issue Memory requirements for converting access control to large numbers (Hex) Product Line TAC INET Environment I/NET Cause When using HEX card numbers the SLI will reserve memory for all required cards. Resolution The attached link will explain the memory requirements for the SLI using the Large (Hex) Number scheme. SLI Storage Capacity.doc

Issue How to set up Image Verification in an I/NET Seven system. Product Line TAC INET Environment I/NET site with Access Control Cause Setting up Image Verification in the I/NET Seven system Resolution The attached link will explain the proper way to set up the "Image Verification" feature of I/NET Seven. Image Verification setup.doc

Issue Running I/NET Seven as a Service and now my IDisc Wand will not function. Product Line TAC INET Environment I/NET site with IDisc Cause Running I/NET Seven as a Service and IDisc Wand will not function Resolution There are some changes within Windows that you have to do in order for the IDisc Wand to function. The attached link will explain how to do this. The Steps listed in "Red" are for the IDisc Wand changes. I7SrvsIdisc.doc

Issue Is there a way in I/NET Seven to determine the Hexadecimal number of a prox card? Product Line TAC INET Environment I/NET site with Access Control Cause Determining the Hexadecimal number of a prox card Resolution Go into AMT and select "System" on the top task Bar. Choose the highlighted options. All you have to do in this window is the hit the "OK" button. This will set up an AMT screen called "No Filter" If the card you are seeking the Hex number IS NOT in the Individuals editor, and you read that card at any system reader it will give you the Hex number on the card under the “Message” area. The only other choice in getting this information is thru a RS232 device like the ones sold on RfIdeas.com.

Issue I/NET Anti-Passback (APB) rules. Product Line TAC INET Environment I/NET Cause Assistance with setting up Anti-Passback (APB). Resolution Note: Use of the Anti-passback option described below requires that a DPU have both an entry reader and an exit reader. An elevator DPU will support only an entry reader, and therefore, will not support anti-passback. Activate or deactivate the Anti-passback option. This option is not available if you have activated the Elevator option described in the previous step. Activate the Anti-passback option to prevent persons who have successfully gained access into an access-controlled area from passing their key/card back to another person desiring access. Refer to Implementing Anti-passback for more information. Note: The actual system response for both anti-passback and anti-tailgate (below) is controlled by the anti-passback scheme selected for the individual (see Individuals Parameter Editing). Activate or deactivate the Anti-tailgate option. This option is only available if you have activated the Anti-passback option described in the previous step. Activate the Anti-tailgate option to discourage users from following another person through an access-controlled door without reading their own keys/cards for access. Refer to Implementing Anti-tailgate for more information. If you activated the Anti-passback option in the previous step, the Entry Zone and Exit Zone parameters will become enabled. The valid range is 0–64. Enter an Entry Zone number. This is the number of the zone where the entry reader is located. Refer to Implementing Anti-passback for more information about entry and exit zones. Enter an Exit Zone number (0–63). This is the number of the zone where the exit reader is located. Leave this field blank if there is no exit reader. Refer to Implementing Anti-passback for more information about entry and exit zones. Note: If the Anti-tailgate option is enabled, any door between the secured area and the non-secured area must have the same zone number for both exit and entry. The non-secured area is any region not under access control, such as a lobby, public area, or the outdoors. Set the Anti-passback Reset Time (0 to 60 minutes). Any value higher than zero (default) will cause the anti-passback flag to be reset for each individual the specified number of minutes after the individual passes through the door. If an "APB Reset" action has been defined in the mode schedule of this door point, it will still be honored (i.e., the individual's anti-passback flag may be reset by the APB Reset action before the time specified in this field has expired). If you leave this parameter at the default value of zero, no timed reset of the anti-passback flag will occur. In this case, only an APB Reset action defined in the door's mode schedule will reset the anti-passback flag. Refer to Resetting the Anti-Passback Flag for more information. The purpose of the anti-passback function is to prevent persons who have successfully gained access into an access-controlled area from passing their key/card back to another person desiring access. Activate anti-passback for a particular door in the Door Extension editor. The system response depends on the anti-passback scheme selected in the Individual Parameters editor. The options are as follows: Hard (default) — access is denied, generates an alarm. Soft — access is granted, generates an alarm. Graced — access is granted, no alarm is generated. This effectively cancels anti-passback for the individual. Although the Anti-passback parameter (activated from the Door Extension editor) is used to enable anti-passback, implementing anti-passback also requires that you define access control zones (refer to Entry and Exit Zones, below). Note: Anti-passback requires that a DPU have both an entry reader and an exit reader. An elevator DPU will support only an entry reader, and therefore, will not support anti-passback. If you wish to have a more stringent control, you may also implement anti-tailgating.   Entry and Exit Zones Depending on the version of host software loaded on your workstation, I/NET supports either 32 or 64 zones (assigned from the Door Extension Editor). When anti-passback is enabled, the system will allow a user to be in only one zone at a time. When a user moves between zones (e.g., uses a key/card at an entry or exit reader), the system generates a zone exit message followed by a zone entry message, and broadcasts these messages to the other readers in the system. A user may enter a zone, but must use their key/card to exit the zone. If they do not (i.e., they leave a zone when another person uses their key/card), then I/NET will not allow them to re-enter any other zone using their key/card. Zones Example:   Zone Numbering Rules When populating the door editor, enter the zone number where the reader is physically located. Entry readers should be located on the exterior of a controlled zone. Exit readers should be located on the interior of a controlled zone. Exterior doors, in access control terms, are doors that lead from a non-controlled area into an access controlled area. These doors are not necessarily on the exterior of the building. The entry reader at an exterior door is physically located in an area that has no zone number (i.e., a non-controlled area). The zone number assigned to the entry reader of an exterior door should match the zone number assigned to the exit reader of that door. The example above shows a facility with three anti-passback zones that share doors. Using the example, the door leading from zone 1 to zone 3 has an entry reader physically located in zone 1. The zone number assigned to the entry reader is 1, even though this reader is used to gain access into zone 3. This door also has an exit reader that is physically located in zone 3. The zone number assigned to the exit reader is, therefore, 3. Each exterior door shown in the example has entry reader and exit reader zone numbers that match. This causes I/NET to generate only one zone entry or exit message after a valid read at an exterior door. This also makes it unnecessary to use a zone number for the exterior (non-controlled) area of the building.   The following two types of anti-passback are available: Soft anti-passback — The anti-passback flag is set when a key/card is successfully read, and a door sense switch is activated. This would occur when the door is opened. Hard anti-passback — The anti-passback flag is set when a key/card is successfully read at the entry reader. In this case, the anti-passback flag would be set even if the door were never opened. If anti-passback is enabled, hard or soft anti-passback is automatically selected by I/NET. The system looks at the Door Sense Switch parameter setting (this parameter is available from the Door Extension Editor). If a sense switch is defined (normally-open or normally-closed), the system uses soft anti-passback. If no sense switch is defined, the system uses hard anti-passback. Although the Anti-passback Type parameter (available from the Door Extension Editor) is used to enable anti-passback, implementing anti-passback requires that you define access control zones (refer to Entry and Exit Zones, below). Note: Anti-passback requires that a DPU have both an entry reader and an exit reader. An elevator DPU will support only an entry reader, and therefore, will not support anti-passback.   Additional Clarification: Anti-passback can be very complicated or simple depending on the site. Hopefully after looking at these documents, and reading this example, explains what the site setup could be. Let’s assume each door has an entrance and exit reader. This is required for anti-passback. Let’s also assume that all the readers are on the same Link (NPR). This is required for anti-passback. This example is a hallway with 32 rooms such as a hospital or school. Let’s set the hallway up as zone 1. Scenario 1: If you want the 32 rooms to have the same zone, set them all up as zone 2. This will allow the individuals to pass into any of the 32 rooms. Room 2 – Zone 2 Room 3 – Zone 2 Room 4 – Zone 2 and so on. Scenario 2: If you want to keep the individual(s) specific to their room and not all 32 rooms, you want to have different zones for each of the 32 rooms. Room 2 – Zone 2 Room 3 – Zone 3 Room 4 – Zone 4 and so on. There are other considerations, if the rooms have access to each other without scanning back into the hallway (zone 1). If there are exterior door from the hallway, it also would be zone 1.

Issue Anti-passback and AIC defined on the same door not working correctly Product Line TAC INET Environment I/NET Seven prior to rev 2.11 Cause Before the release of I/NET Seven Rev 2.11 there was an issue with having APB and AIC on the same door. Basically the issue was the AIC function ran upon an entry into a zone, but it also ran the AIC function on the exit from the zone as well. This was an incorrect operation. Resolution In order to correct this function, a change was made in the AIC editor allowing the user to choose which reader (zone number) the AIC should run during a card read. Choose the entry reader (zone number) to have the AIC run only during an entry into that zone or choose the exit reader (zone number) to have the AIC run only during an exit from that zone. Door editor settings   On the right side of this window will be an entry zone of #3 and an exit zone of #1. This is a little confusing to people, in the Transaction table in AMT you will get a double transaction on an entry & exit card read. For example during a card read with the settings above on an entry. You will get “Exit from Zone 1 and entry into Zone 3”. This is why the setting above is seen this way. Zone lay out   As stated above the Transactions from an APB door will be this: Entry read—Exiting from Zone 1 and entering Zone 3 Exit read --- Exiting from Zone 3 and entering Zone 1 AIC Settings   In the AIC setting above the Zone listed is #1, in the case the AIC will run only during an entry card read based on the setting in the Door editor above. Now if you want the AIC to function only on the exit from Zone #3 then replace the #1 in the APB zone above with in this example #3. In this case the entry reader will only let you in the door (NO AIC functions) and upon the exit from Zone 3 the reader will open the door and also give the AIC functions.

Issue Sunrise/Sunset Settings on a PCU Product Line TAC INET Environment I/NET PCU Sunrise/Sunset Time Schedule Cause Are you using Sunrise/Sunset settings on a PCU to control lights and they are turning on and not off when they should? There could be several things that would cause this not to function properly: Do you have the correct Latitude/Longitude and Zone Settings? Are you using a 0-Stop for Sunrise and 1-Start for Sunset? Are you using the correct Control Descriptions for Time Schedules? The TS in the PCU sends a 0 command (first of the pair) to the control point for the Start action and a 1 command (second of the pair) for the Stop action. If the Control Description pairs in your application are set to send a 0 (de-energize) command as a Start then simply switch the Sunrise action to be a Start and sunset to Stop. Resolution There are a couple of workarounds to this issue depending on the way the relays are terminated and the settings for the first of the pair in Control Descriptions. Using the Sunrise/Sunset settings, a third start command for 1 minute after midnight (12:01 AM) sends a re-enforce command to the controller. Use actual times instead of sunrise/sunset as long as the times used are well after both the Sunrise /Sunset settings have elapsed. Verify the correct latitude and longitude are set. Here is a website to check the exact location: www.airnav.com. Additional information on the Airnav site and a new work around.

Issue There needs to be a way to restrict the number of people gaining access to the door. There needs to be a way to keep up with how many people are in the Zone. Product Line TAC INET Environment Access Initiated Control Cause I/NET Seven allows configuring a door to have both an entry and an exit reader and uses the selection of Anti-passback/Anti-tailgate to set up Zones or areas with stricter control over access. However, even with the Anti-passback option set to Hard which denies access to successive reads at the same reader, it does not prevent multiple persons from entering and exiting together and it does not provide real time accounting for the number of people in a Zone. Other than having a guard at the door the usual method of implementing Zones does not prevent violations. The example below presents some thoughts about how to improve the security of the Zone in an INET Seven system. Resolution One method to accomplish the first goal is to use a two door egress system as is often used in jails and similar security setups.  For a medium security setup where the intent is not to prevent people from leaving only one of the doors needs to have a card reader.  Such a design is illustrated below:   Notes: Electric strike normally energized. Low walls or fences. The area should be small enough to limit how many people or things are in it at one time. Gate with normally de-energized bolt.  The gate could swing both ways so one would only have to push it to open it. It should have a spring to close it. The door "a" would have both an Entry and Exit reader so Anti-pass back/Anti-tailgate can be implemented. The strike on door "a" would be normally energized and be opened by a valid reader transaction. The bolt on the gate would be normally de-energized allowing the gate to open freely.  When the strike on door "a" is de-energized, the bolt on the gate would be energized preventing the gate from opening. This is designed to allow only one person to move into or out of the Zone at one time. An added level of security would be accomplished by mounting IR emitter/receiver pairs along the low wall or fence at regular intervals.  A person would interrupt the light at a limited number of receivers so if more than expected are interrupted it would be a violation of one person at a time and necessary action could be taken. If material needed to be moved through the door the gated area could be made large enough to allow for a dolly or whatever might be needed.  A different access level would be provided to those who are moving material thus preventing the alarm for too many people going through the door. This approach would restrict movement into and out of the Zone and the example given in the AIC note could be implemented to allow real time monitoring of occupancy levels in the Zone. Design thoughts: To calculate whether more than one person is in the gated area, sum the number of receivers that are detecting and compare it to a minimum, e.g. four of six must be detecting if only one person is in the area. If material is in the gated area generate an alarm if an authorized card is not read.  Use the alarm delay for the point to give an individual time to make a card read before sounding the alarm. The AIC scheme described in the AIC note would have to be duplicated for the material mover individuals to change the calculation of a person in the gated area.  For material movers the detection would be (sum of detectors < minimum) whereas for regular individuals the detection would be (sum of detectors > minimum).  Remember the SLI connected to this door can have only 64 AIC’s and this door now has used 2 of them Use an inter-card delay long enough to let the person to get out of the gated area before another card can be read. For personnel safety there must be a way to de-energize the strike.  One method would be to mount an emergency exit button located far enough away from the door so a single person would not be able to reach it and a second emergency exit button on the outside of the Zone so someone could keep the strike de-energized until everyone is evacuated.  Most codes probably require that all strikes be de-energized in case of smoke or similar emergency so that would provide another fail-safe.

Issue What is the proper way to enter data in ID Works and print a badge? Product Line OTHER, TAC INET Environment ID Works I/NET Seven Cause Enter data properly to avoid losing data or having to redo personnel entry. Resolution Log into the ID Works Program Default user name is lowercase admin Default password is lowercase admin Choose the badge project for the card you are going to print. If you do not see the Project in the window area, select the "More Projects" button to see the complete list of projects. Once you choose the project, a window will pop up for you to log into the ID Works Project. You have a choice on how to log in. You can either choose to check the box next to "Use Trusted Connection" or under the "INetThirdParty" Login ID the password is lower case passinetdb3p. Typically, select the “Trusted Connection” option. This is a view of the Sample project that is on the I/NET Seven CD under the "Support" file folder on the CD. Next fill in all the information listed on the Production Form including taking the photo. Now that you have filled in all the info and took the picture, it is time to print the badge. On the Bottom ICON Task Bar, the second ICON in going from left to right is the "Print ICON." Before you actually print the badge, make sure the Blank cards that are in the printer magazine are the correct ones. Once you verify that the correct blanks are in the printer, and then depress the Printer ICON with the mouse. Printing the badge will also save the information in the I/NET Seven system and the ID Works system. There is NO need to save the info first, and then print the badge. Now that you still have the information in the Production Form on the Screen, DO NOT choose the RED X on the Top ICON Task Bar to clear the page. If by accident you do choose the RED X, you will get the following pop up window. DO NOT CHOOSE the YES BUTTON, if you do, you WILL DELETE ALL THE INFORMATION AND PHOTO you just entered in the I/NET Seven System and the ID Works system. If you find yourself in this situation, you NEED TO CHOOSE the NO BUTTON, doing this choice WILL NOT DESTROY ANY DATA. In order to refresh the project, go to the Top Task Bar and choose the "FILE" option. In the drop down list choose the "Close Project" option. Then select a new Project for the next badge, this process will open a new clean Production Form to fill out.

Issue Setting up an Integral DVR in I/NET Seven Product Line TAC INET Environment I/NET Integral DVR CCTV Cause Installation Resolution Please use the following link: I/NET Seven to a DVR Configuration.doc

Issue Need to remotely determine the MAC Address for an NPR or PC. Product Line TAC INET Environment I/NET Site Cause How to remotely determine the MAC Address for an NPR or PC. Resolution Please see use the following link: MacAddress from remote.doc

Issue How do I setup the Custom Pin Numbers In I/NET Seven Product Line TAC INET Environment I/NET Seven site Cause How to setup Custom Pin Numbers in I/NET Seven. Resolution Please use the following link: Custom Pin Numbers.doc

Issue "Software file not found: 7797**.bin" when downloading bin on a 7797 ICI Product Line TAC INET Environment I/NET site with 7797 Cause Error Message in software file not found: 7797**.bin when downloading bin on the 7797 ICI Resolution The reason the Software Restore command is looking for a 7797**.bin file during the download is due to one of two reasons. The ICI has not been configured in the Edit->Controller->Configuration screen to specify the ICI type. Example: 12 for BacNet, 15 for Modbus. Copy corresponding bin file under /Support/Bin/ in the installation CD of I/NET to the Data directory. The download should be OK now.

Issue I/NET Seven Upgrade Check List Product Line TAC INET Environment I/NET site in need of upgrade Cause Check List for I/NET Seven Upgrade Resolution Please see link: I/NET Seven Upgrade Check List.doc

Issue Reset Instructions for 1200 Series SCU Product Line TAC INET Environment SCU 1200 series controllers I/NET Cause Need to restart SCU, perhaps after a reload of firmware or dip switch settings Resolution Follow the written instruction carefully.   Reset Instructions: Locate the 3-pin connector labeled P610 and the reset push button switch. Refer to the above diagram. Momentarily short P610 pins 1 and 2 while simultaneously pressing the reset push button switch. (Note: P610 pins 1 and 2 are the pins located nearest the dip switch.) Re-download the proper BIN file to the SCU.

Issue I/NET Seven Rev 2.10 and IP Filtering Product Line TAC INET Environment I/NET site Cause IP Filtering on an I/NET Seven site with Rev 2.10 Resolution I/NET displays this summary when you select IP Filters from the I/NET Configuration Profiles editor. This summary lists each I/NET host that is currently communicating with this host workstation. Using IP filtering, you can configure each I/NET host to only see specific sections of the overall network. This allows you to create segmented networks that can be secured from outside access. I/NET displays this dialog when you highlight a device in the Device Filter Summary and select Modify. This dialog lists all filters currently defined for the selected device. IP filters are listed in order of their priority. The first IP filter in the list has the highest priority. The last IP filter in the list has the lowest priority. By default, a device will have a single IP Filter entry that allows the device to communicate without restriction.