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since
Lt. Commander
Gary
Gary Montague
Company
SCHNEIDER ELECTRIC LIMITED
since
Online
MicroNet and IAC Time and Holiday Schedules not functioning after upgrading from SBO to EBO
1 month agoIssue After upgrading a site that contains MicroNet or IAC controllers from SBO to EBO the time Schedules no longer display time periods entered. Product Line EcoStruxure Building Operation Environment Building Operation Workstation (from v2.0.1) Bui…View more
Posted by: Gary in Building Automation Knowledge Base
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Sigma Controller and IC Latest Image Versions
2021-05-24 09:04 AMWarning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. …View more
Posted by: Gary in Building Automation Knowledge Base
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Using WorkStaion 3.2.2.61 with PCT, error 'Server version not compatible with client' is displayed
2021-05-05 04:23 AMIssue PCT workstation displays message “Server version not compatible with client", when restoring a server configuration with new IDs. Product Line EcoStruxure Building Operation Environment Buildings Operation Project Configuration Tool Cause When …View more
Posted by: Gary in Building Automation Knowledge Base
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EBO 3.2.x SNMP Engine ID
2021-04-23 06:16 AMIssue EBO 3.2.x SNMP Engine ID seen in EBO 3.2.x is not the one used by the EBO 3.2.x system. Product Line EcoStruxure Building Operation Environment Building Operation Workstation (from v3.2) Building Operation Automation Server (AS-P and AS-B) (fro…View more
Posted by: Gary in Building Automation Knowledge Base
RP-C Floating 0–10Vdc Outputs
2021-04-21 08:04 AMIssue The 0–10 measured output voltage from the RP-C’s Ub terminals may not provide the expected voltage. Product Line EcoStruxure Building Operation Environment SmartX Controller RP-C Cause On the RP-C controller's the Ub return terminals although i…View more
Posted by: Gary in Building Automation Knowledge Base
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PCT error 'Hardware virtualization is not enabled. Please enable in BIOS before continuing'
2021-04-20 04:04 AMIssue PCT error 'Hardware virtualization is not enabled. Please enable in BIOS before continuing' Product Line EcoStruxure Building Operation Environment Building Operation Project Configuration Tool Windows 10 Cause Windows Hyper-V is enabled Resolu…View more
Posted by: Gary in Building Automation Knowledge Base
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Unable to register EBO site's new system ID
2021-04-09 05:44 AMIssue When using EBO's registration page, the registration website that is opened allows the user to login and enter the new system ID, however, the user then cannot proceed any further. Product Line EcoStruxure Building Operation Environment Buildin…View more
Posted by: Gary in Building Automation Knowledge Base
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VisiSat Unable to Load the Schneider Electric CET Style DLL.
2021-04-01 06:59 AMIssue When running VisiSat 2.1 build 196 (200 or 201) a message is displayed - “Unable to Load the Schneider Electric CET Style DLL” and VisiSat fails to launch. Product Line Satchwell MicroNet Environment Windows (Windows, XP Professional, Windows 7…View more
Posted by: Gary in Building Automation Knowledge Base
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Project Configuration Tool (PCT) fails to open on Schneider Electric computer, four “could not connect” error messages are shown
2021-03-29 02:49 AMIssue PCT fails to open, presenting four 'could not connect' error messages. Product Line Project Configuration Tool Environment Windows 10 version 1909 Windows 10 version 2004 Cause The cause maybe a firewall, scripts or group policy not allowing PC…View more
Posted by: Gary in Building Automation Knowledge Base
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AD-Link 8.0 displays a Network error version = 8.0 – Code = 29 error
2021-03-25 09:48 AMIssue Samsung’s Knox security protection on your phone or tablet data is out of date. Product Line EcoStruxure Building Operation Environment Building Operation SmartX Advanced Display v2 Cause One of the security features contained within the Androi…View more
Posted by: Gary in Building Automation Knowledge Base
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