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since
Captain
Jonas_Brissman
Jonas Brissman
Company
SE BUILDINGS AB
since
11 hours ago
All Custom Types disappear in an SmartX Server
2021-03-10 05:52 PMIssue All Custom Types in an AS-P suddenly disappeared and it is not possible to create any new Custom Types.When trying to create a Custom Type it results in an invalid Custom Type object: Product Line EcoStruxure Building Operation Environment Buil…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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Timestamp is in the middle of the month when viewing a Trend log
2021-02-25 09:19 AMIssue When using a calculation method on a trend log list or trend chart with the period "Month" the timestamp is always on the 16th of each month. See the example below: Why is the time stamp always the 16th and is it possible to change the collecti…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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Memory usage for ES increase until it finally hangs
2021-02-23 02:55 PMIssue After starting the Enterprise Server(ES), the memory usage increase constantly until it finally hangs, which happens in a couple of days. Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server version 3.2.x…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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Software permission on point level
2021-02-01 01:11 PMIssue Is it possible to set software permissions for a Public Value in a Menta or Function Block program in EcoStruxure Building Operation (EBO)? Product Line EcoStruxure Building Operation Environment Building Operation Workstation Cause Public valu…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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Number of COV subscriptions supported by an RP-C
2021-02-01 12:04 PMIssue What is the limitation on the number of COV subscriptions an RP-C can handle? Product Line EcoStruxure Building Operation Environment Building Operation Room Controller (RPC) Cause When setting up a binding to an RP-C to read a value from anoth…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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Frequency new events and trend log records are sent to an External Log storage
2020-12-15 11:40 AMIssue If a SmartX Server is using External Log Storage how often are new trend log data and events sent to the TimescaleDB? Product Line EcoStruxure Building Operation Environment Building Operation Timescale Database Building Operation Automation Se…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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Getting a License error in EBO Workstation after the license server is moved
2020-11-30 06:37 AMIssue After moving the License server to another computer the license server address in the License Administrator is changed to the IP address of the new computer, but EBO Workstation gets a license error when trying to login to it. Product Line EcoS…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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Upgrading an Automation Server placed behind a NAT router
2020-10-21 04:04 PMIssue How to upgrade an Automation Server if Port 80 is closed and the Automation Server is placed behind a NAT router. Getting error message when upgrading: Product Line EcoStruxure Building Operation Environment Building Operation Automation Server…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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System alarm "Shadow update failed" in SmartX Server
2020-10-05 06:13 AMIssue In the SmartX Server, there is a system alarm "Shadow update failed" which will not reset What is the procedure to get rid of this alarm? Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server Building Oper…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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Disable "Dynamic DNS" in Device Administrator
2020-09-11 04:54 AMIssue "Ethernet 1 Configuration" of a SmartX Server in the Device Administrator for EBO version 3.2.1 or higher shows "Dynamic DNS" as enabled and grayed out. Is it possible to disable "Dynamic DNS"? Product Line EcoStruxure Building Operation Enviro…View more
Posted by: Jonas_Brissman in Building Automation Knowledge Base
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