Issue When using a calculation method on a trend log list or trend chart with the period "Month" the timestamp is always on the 16th of each month. See the example below: Why is the time stamp always the 16th and is it possible to change the collecti…View more

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Issue After starting the Enterprise Server(ES), the memory usage increase constantly until it finally hangs, which happens in a couple of days. Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server version 3.2.x…View more

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Issue Is it possible to set software permissions for a Public Value in a Menta or Function Block program in EcoStruxure Building Operation (EBO)? Product Line EcoStruxure Building Operation Environment Building Operation Workstation Cause Public valu…View more

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Issue What is the limitation on the number of COV subscriptions an RP-C can handle? Product Line EcoStruxure Building Operation Environment Building Operation Room Controller (RPC) Cause When setting up a binding to an RP-C to read a value from anoth…View more

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Issue If a SmartX Server is using External Log Storage how often are new trend log data and events sent to the TimescaleDB? Product Line EcoStruxure Building Operation Environment Building Operation Timescale Database Building Operation Automation Se…View more

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Issue After moving the License server to another computer the license server address in the License Administrator is changed to the IP address of the new computer, but EBO Workstation gets a license error when trying to login to it. Product Line EcoS…View more

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Issue How to upgrade an Automation Server if Port 80 is closed and the Automation Server is placed behind a NAT router. Getting error message when upgrading: Product Line EcoStruxure Building Operation Environment Building Operation Automation Server…View more

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Issue In the SmartX Server, there is a system alarm "Shadow update failed" which will not reset What is the procedure to get rid of this alarm? Product Line EcoStruxure Building Operation Environment Building Operation Enterprise Server Building Oper…View more

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Issue "Ethernet 1 Configuration" of a SmartX Server in the Device Administrator for EBO version 3.2.1 or higher shows "Dynamic DNS" as enabled and grayed out. Is it possible to disable "Dynamic DNS"? Product Line EcoStruxure Building Operation Enviro…View more

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Issue How do I setup and configure the database when using External log storage in EBO? Product Line EcoStruxure Building Operation Environment PostgreSQL TimescaleDB pgAdmin Building Operation Workstation Cause When using External log storage in Eco…View more

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