Hi Luis,    I re-checked my settings on the Private LAN 2, the Network A (192.168.1.x) 's DHCP was Disabled, DHCP Discovery was Disabled. Network B was configured with 10.2.x.x range.    In my case, it's an AP9465 appliance.    I would suggest you log a case to your local support and see if they can help in this issue by providing the relevant logs.     BR   TJ ... View more

Hi,    Just sharing my case here:    1. I used Private LAN Network A with 192.168.1.x initially and disabled DHCP at Network A. 2. The user suggested changing Network A IP to 10.2.x.x. I changed this IP range at Network A.  3. DCE can ping all devices at Network A, But it cannot launch the device from DCE.  4.  I was advised to use Network B with the IP 10.2.x.x and remain network A to 192.168.1.x. Note that Network A and Network B are both in Private LAN.  5. I also enabled DHCP in Network A. It seems that the device launch is working - suspect changing DHCP on / off could do the trick but don't know why.  6. I kept the setting of Network A with DHCP in 192.168.1.x, and Network B with IP range given by the user (10.2.x.x.).    Do note that Public LAN and Private LAN IP range shall not overlap with each other.    BR,    TJ    ... View more