Windows System Information may be requested by Technical Support to assist with a reported issue.
- Microsoft Windows XP
- Microsoft Windows 7
- Press WINDOWS + R on keyboard of the Windows system that you wish to obtain the report from. The Windows key is usually located between the CTRL and ALT keys and has a picture of a flag on it.
Type Msinfo32.exe and click OK
The System Information tool will start. Click on File > Save
- When prompted, save the *.nfo file to an accessible location.
- Email the *.nfo file to your support representative.
Note: This application can also be accessed from: Start, All Programs, Accessories, System Tools, System Information. Using this method will open the System Information for XP and Windows 7, 32 and 64 bit computers.