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RandyDavis
Randy Davis
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SCHNEIDER ELECTRIC BUILDINGS, LLC
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Niagara 4.9+ and IT Network Scanners
2021-04-30 10:45 AMIssue Network scanning software causes a loss of Jace network communication. Product Line TAC IA Series Environment I/A Series Jace 8000 N4.9 and later Cause As network security awareness continues to expand, software-based scanners, such as industry…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Workplace Tech 5.10.1 Rtmonitor.exe Error
2021-04-21 12:32 PMIssue When attempting a device browse in Workplace Tech 5.10.1, an error pop up, "CoCreateInstance(CLISD_RTApplication) failed" is invoked A critical error with Rtmonitor.exe when running Workplace Commissioning Tool Product Line TAC IA Series Enviro…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Tridium N4.10 Upgrade Considerations
2021-04-20 11:08 AMIssue What should be considered when prepairing for upgrading to Niagara 4.10? What known issues should I be aware of when upgrading to Niagara 4.10 and how can I prepair for them? Product Line TAC IA Series Environment I/A Series N4 Enterprise Serve…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Default NRE Memory Pool Configuration Changes In N4.10
2021-04-20 10:36 AMIssue The following error occurs on startup following upgrading of Niagara Station to 4.10. SEVERE [20:42:01 23-Oct-20 UTC][nreconfig] invalid nre memory configuration values, 832 > 816 Product Line TAC IA Series Environment I/A Jace 8000 N4.10 Cause…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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System DB Must Be Re-indexed for Upgrades to Niagara 4.10+ from Earlier Niagara
2021-04-20 10:21 AMIssue There is a problem after upgrading the SystemDB to N4.10. Product Line TAC IA Series Environment I/A Jace 8000 N4.10 I/A Enterprise Server N4.10 Cause In Niagara 4.10, we upgraded SystemDB from Orient v2 to v3, and as a result of that change, a…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Jace BACnet Tuning Policies
2020-05-12 01:43 PMIssue BACnet tuning policies improperly applied can cause BACnet network problems Product Line TAC IA Series Environment I/A Series G3 ENC I/A Series AX / N4 Jace Cause Configuration parameters in the BACnet tuning policies can initiate high polling …View more
Posted by: RandyDavis in Building Automation Knowledge Base
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WorkPlace Tech and WorkPlace Tech Editor Ribbon Function
2020-04-23 12:14 PMIssue The WorkPlace Tech and WorkPlace Editor add-in for the VisioRibbon is available in the toolbar of Visio but all or some of the functions are unavailable. Product Line TAC IA Series, EcoStruxure Building Operation Environment I/A Series WorkPlac…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Jace BACnet Network Configuration
2020-04-14 08:57 AMIssue How to configure BACnet networks in an IA Series Jace Product Line TAC IA Series Environment I/A Series G3 (AX) ENC (Jace) I/A Series N4 ENC (Jace) Cause Need for a detailed approach to IP and MSTP network setup. Resolution This video explains …View more
Posted by: RandyDavis in Building Automation Knowledge Base
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I/A MNB Firmware Upgrade
2020-04-09 06:39 AMIssue What is the procedure for upgrading firmware in an I/A Controller? Product Line TAC IA Series Environment Workplace Commissioning Tool I/A Series MNB Cause Improvements to MNB firmware require upgrades to be made periodically to the controllers…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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Troubleshooting Who is Broadcast in I/A
2020-04-08 11:05 AMIssue How can I derWho-is broadcasts are causing a large amount of BACnet network traffic Product Line TAC IA Series Environment I/A Series MNB I/A Series WorkPlace Commissioning Tool Wireshark Cause Experiencing network issues caused by Who-is broad…View more
Posted by: RandyDavis in Building Automation Knowledge Base
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