This question was originally posted on DCIM Support by Janis Magazeinis on 2017-08-28
We are trying to read a double word from a device and the values keep coming out wrong with the provided DDF.
It turns out that the word order is wrong, is it possible to add a line to the DDF to do a word or byte order swap?
With best regards,
This answer was originally posted on DCIM Support by Jesper Thomsen on 2017-08-28
You are most welcome to request a change to an existing DDF - use https://dcimsupport.apc.com/devices
(attach you current DDF to a request, and state/highlight what needs to be changed)
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