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Posted: 2020-07-03 02:53 AM . Last Modified: 3 weeks ago
(CID:106204239)
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Posted: 2020-07-03 02:53 AM . Last Modified: 3 weeks ago
Hi Pete, This error message usually occurs if DCO is unable to receive data from the external system (DCE), some common reasons/scenarios and how to resolve is described here: Resolving error collecting data If that doesn't help, would it be possible to ask for the server logs? (in DCO, logs are available in Help > Download log files. Note, that the download may take 5-10 minutes to complete) I will send you an invite to my =S= box shortly, thanks. Kind regards
(CID:106204246)
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Posted: 2020-07-03 02:53 AM . Last Modified: 3 weeks ago
Hi Pete, Many thanks for providing the log files, I will get back to you soon. Kind regards
(CID:106204273)
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Posted: 2020-07-03 02:53 AM . Last Modified: 3 weeks ago
Hi Pete, Just let you know, that I've sent you direct email this morning, thanks. Kind regards
(CID:106204336)
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Posted: 2020-07-03 02:53 AM . Last Modified: 3 weeks ago
Hi all,
This will be investigated off-line,
Kind regards
(CID:106204553)
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Posted: 2020-07-03 02:53 AM . Last Modified: 2023-10-31 11:35 PM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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