PDU firmware update unsuccessful

[Eitan]

Hello,

I am trying to do a firmware update to all my PDU's via DCE server.

9 out of m 152 PDU's were unsuccessful.

I get an "unable to connect" error although those PDU's are online and responding to PING.

PDU type is AP8886

The new firmware version is  6.9.6

[GavanOB · Accepted solution]

First you need to log in to the device via SSH or Serial and enable FTP using this command:

ftp -S enable

Next you need to download the files listed below from this link:

https://schneider-electric.box.com/s/v94kqtqgsb151rxljm47lp4bn5ajd89c

Connect to the NMC using FTP, I recommend the WinSCP client,

Upload "apc_hw05_bootmon_109.bin" to the root,

The NMC will reboot,

Reconnect via FTP,

Upload "apc_hw05_aos_696.bin" to the root,

The NMC will reboot,

Reconnect via FTP,

Upload "apc_hw05_rpdu2g_694.bin" to the root,

The NMC will reboot for the final time

-Gavan

[Eitan]

Thanks!

I have enabled the FTP server and it's working now.

[willyhill]

I'm trying this method via WinSCP, but the boot.bin file will not copy over to the nmc via FTP. It starts to copy and then the screen just disappears. I successfully connected via FTP. The NMC also shows that the AOS.bin file is already on there, but I am unable to delete that file. These latest updates are causing more trouble than anything. I have 334 APCs to update so one by one is not an option.

[GavanOB]

Hi Willyhill,

These steps are only required if you are recovering from a failed update, otherwise you can still use DCE to do a bulk updated.

Also if you ready the steps above you will see that it will disconnect after you transfer each file and you don't delete anything.

-Gavan