This question was originally posted on DCIM Support by Stanko Markovic on 2018-11-02
I updated DCE with new firmware and faced with bug.
I cant add,edit or delete Virtual Sensor any more.
All sensor what were on previous version are there and OK, but new I cant add.
Does anyone have same issue?
Solved! Go to Solution.
This answer was originally posted on DCIM Support by Steven Marchetti on 2018-11-02
I would not consider this a "bug" as that would indicate it is an issue with the feature itself and a failure of the actual code.
I'm running DCE 7.6 and I have no issue creating or manipulating virtual sensors.
Have you rebooted the server again?
Have you tried a different client system?
Have you tried a different user?
How long ago did you upgrade? If it was just recently, do you have a backup of the old system and can you restore back to 7.5 or whatever version you were and and verify it is working then try the upgrade again?
As I mentioned, it doesn't appear to be a failure in the way it was designed (bug) as I'm not seeing the issue so there's something more specific about your environment that needs to be troubleshot.
This comment was originally posted on DCIM Support by Stanko Markovic on 2018-11-05
I tried in friday to create virtual sensors during internal training.
Today, I can see there are all virtual sensors present. I didnt reboot server neither client app. My server needed more then 1h to create sensors?!
You are right, its not bug. But I`m wondering, why it took so long?
This comment was originally posted on DCIM Support by Steven Marchetti on 2018-11-05
I couldn't say. Possibly it's a communications issue between the server and client(s), possibly the resources the system has is not enough or was being used for other processes at the time, I can't say. Next time I'd suggest possibly rebooting the server if you'd not already done so, try another client, If it's a VM, increase resources potentially.
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