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About BillP

since ‎2021-02-25
BillP
Administrator
BillP
since ‎2021-02-25
1 week ago
Live Long and Prosper - L3
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Unable to Perform Self-Test

2021-06-29 04:38 AM

This question was originally posted by Mr. on APC forums on 9/30/2012We have a rather odd behaviour on our APC SmartUPS 2200 (SMT2200RM2U) and NMC 2 (AP9631), if I try to do a manual self-test using the web interface UPS -> Diagnostics, I will get th…View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

Can’t Import SSL Cert Into NMC

2021-06-30 12:38 AM

This question was originally posted by Jayson on APC forums on 5/23/2018I’m attempting to import an SSL cert into the NMC via the SSL Certificate Configuration page, and no matter what I do, the cert isn’t imported and instead just continues to use t…View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

Runtime Calibration Refused

2021-06-28 02:21 AM

This question was originally posted by Martin on APC forums on 9/5/2015Hi, yesterday I replaced the battery of my Smart-UPS750. I thought this would be the right time for updated the firmware of the Network Managment Card 2. So I have done it. After …View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

Find more articles tagged with: calibration network-management-card problem smart-ups

Serial communication to APC Smart UPS SMX3000RMHV2U

2021-07-07 10:23 PM

This question was originally posted by SMX on APC forums on 4/17/2015 Hi, I am trying to establish a serial communication to APC Smart UPS model : SMX3000RMHV2U by using the included serial cable. I used the following parameters from "Checking UPS Co…View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

Find more articles tagged with: serial smx

The Application Is Incompatible With This APC OS

2021-07-08 12:34 AM

This question was originally posted by Osman on APC forums on 5/8/2015Hello Support, I am receiving the following issue when trying to access the NMC via Web browser. You are attempting to access a Schneider device. The application you are trying to …View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

Find more articles tagged with: ap9631 firmware network-management-card rt3000 smart-ups smartups ups

unable to download firmware upgrades

2021-06-28 01:26 AM

This question was originally posted by bob on APC forums on 10/10/2018Hello everybody, I'm facing an issue to download a firmware upgrades for AP7953. https://www.apc.com/shop/uk/en/products/Rack-PDU-Switched-Zero-U-32A-230V-21-C13-3-C19/P-AP7953#sof…View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

Getting 802.1x to work

2021-06-30 04:00 AM

This question was originally posted by Erwin on APC forums on 8/6/2019We tried to enable 802.1x on an NMC 9631 v6.7.2 without success. Firstly, we need to insert a CA certificate, which is strange because the NMC does not need to verify it's own cert…View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

The following products have been found not to be impacted by the Apache Log4j Vulnerability.

2021-12-16 04:37 PM

Apache Log4j Vulnerability (Log4Shell) Based on the current Log4j information and analysis available, the following products are not impacted by the Log4j CVE-2021-44228 vulnerability: Network Management Cards: AP9630/AP9630CH/AP9630J AP9631/AP9631CH…View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

Find more articles tagged with: english

Unable to get "Change Energy Cost" to stick

2021-07-01 01:43 AM

This question was originally posted by Alan on APC forums on 10/26/2012Could someone please tell me what I am doing wrong? I am attempting to get PowerChute Personal 3.0.2 running on Windows 7 64 bit to change the energy cost from its default £0.00 /…View more

Posted by: BillP in APC UPS Data Center Backup Solutions Forum

Find more articles tagged with: charge cost energy management

RMA courier tracking number.

2021-06-29 05:01 AM

This question was originally posted by Davide on APC forums on 12/23/2010Hi, I have an RMA number, 5 working days are passed and I haven't received a courier tracking number yet, is it possible to get it?

Posted by: BillP in APC UPS for Home and Office Forum

Activity Feed for BillP
  • Posted Re: APC Back-Up 650 not using battery on APC UPS for Home and Office Forum. 1 week ago
  • Posted Re: Warning! Upgrading Smart-UPS SRT 3000 to v15 UPS firmware will result in a Site Wiring Fault! on APC UPS Data Center Backup Solutions Forum. 1 week ago
  • Posted Re: APC Back-Up 650 not using battery on APC UPS for Home and Office Forum. 1 week ago
  • Posted Re: Can UPS power computer and charging at the same time? on APC UPS for Home and Office Forum. 1 week ago
  • Posted Re: Unable to update firmware v15.0 from https://smartconnect.apc.com - Check UPS State on APC UPS Data Center Backup Solutions Forum. 2 weeks ago
  • Posted Re: SMX750 FIRMWARE UPDATE WITHOUT VISIBLE ID on APC UPS for Home and Office Forum. 2 weeks ago
  • Got a Like for Re: Change shutdown duration in Powerchute Network Shutdown. 2 weeks ago
  • Posted Re: APC ES550 incorrect estimate shutdown time and battery charge amount after replace battery on APC UPS for Home and Office Forum. 2 weeks ago
  • Posted Re: Internal hardware fault reported with NMC3 card 2.2.0.1 firmware on APC Enterprise Power UPS Forum. 2 weeks ago
  • Posted Re: Change shutdown duration in Powerchute Network Shutdown on APC UPS Data Center Backup Solutions Forum. 2 weeks ago
  • Posted Re: PCNS Shutdown of Synology DSM after vsphere servers on APC UPS Data Center Backup Solutions Forum. 4 weeks ago
  • Posted Re: APC SMC 1000c not connecting to Schneider cloud on APC UPS Data Center Backup Solutions Forum. 4 weeks ago
  • Posted Re: UPS turns itself off every 4-5 days on APC Enterprise Power UPS Forum. 4 weeks ago
  • Got a Like for Re: How can something so easy be so difficult. ‎2022-05-24 05:47 AM
  • Posted Re: How can something so easy be so difficult on APC UPS Data Center Backup Solutions Forum. ‎2022-05-24 05:04 AM
  • Posted Re: Smart UPS 1500 access over ethernet issue on APC UPS Data Center Backup Solutions Forum. ‎2022-05-23 10:04 AM
  • Posted Re: SMC - How to get battery status from serial port on APC UPS for Home and Office Forum. ‎2022-05-17 06:35 AM
  • Posted Re: PowerChute Business Edition - Disable forced shutdown on APC Enterprise Power UPS Forum. ‎2022-05-17 06:22 AM
  • Posted Re: How to interface AP9631 and AP9619 network card to web interface on APC UPS Data Center Backup Solutions Forum. ‎2022-05-17 06:11 AM
  • Posted Re: Smart-UPS 3000 - Auto shutdown after power loss. on APC UPS Data Center Backup Solutions Forum. ‎2022-05-17 06:01 AM
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