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BillP
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Unable to Perform Self-Test
2021-06-29 04:38 AMThis question was originally posted by Mr. on APC forums on 9/30/2012We have a rather odd behaviour on our APC SmartUPS 2200 (SMT2200RM2U) and NMC 2 (AP9631), if I try to do a manual self-test using the web interface UPS -> Diagnostics, I will get th…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
Can’t Import SSL Cert Into NMC
2021-06-30 12:38 AMThis question was originally posted by Jayson on APC forums on 5/23/2018I’m attempting to import an SSL cert into the NMC via the SSL Certificate Configuration page, and no matter what I do, the cert isn’t imported and instead just continues to use t…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
Runtime Calibration Refused
2021-06-28 02:21 AMThis question was originally posted by Martin on APC forums on 9/5/2015Hi, yesterday I replaced the battery of my Smart-UPS750. I thought this would be the right time for updated the firmware of the Network Managment Card 2. So I have done it. After …View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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Serial communication to APC Smart UPS SMX3000RMHV2U
2021-07-07 10:23 PMThis question was originally posted by SMX on APC forums on 4/17/2015 Hi, I am trying to establish a serial communication to APC Smart UPS model : SMX3000RMHV2U by using the included serial cable. I used the following parameters from "Checking UPS Co…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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The Application Is Incompatible With This APC OS
2021-07-08 12:34 AMThis question was originally posted by Osman on APC forums on 5/8/2015Hello Support, I am receiving the following issue when trying to access the NMC via Web browser. You are attempting to access a Schneider device. The application you are trying to …View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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unable to download firmware upgrades
2021-06-28 01:26 AMThis question was originally posted by bob on APC forums on 10/10/2018Hello everybody, I'm facing an issue to download a firmware upgrades for AP7953. https://www.apc.com/shop/uk/en/products/Rack-PDU-Switched-Zero-U-32A-230V-21-C13-3-C19/P-AP7953#sof…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
Getting 802.1x to work
2021-06-30 04:00 AMThis question was originally posted by Erwin on APC forums on 8/6/2019We tried to enable 802.1x on an NMC 9631 v6.7.2 without success. Firstly, we need to insert a CA certificate, which is strange because the NMC does not need to verify it's own cert…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
The following products have been found not to be impacted by the Apache Log4j Vulnerability.
2021-12-16 04:37 PMApache Log4j Vulnerability (Log4Shell) Based on the current Log4j information and analysis available, the following products are not impacted by the Log4j CVE-2021-44228 vulnerability: Network Management Cards: AP9630/AP9630CH/AP9630J AP9631/AP9631CH…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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Unable to get "Change Energy Cost" to stick
2021-07-01 01:43 AMThis question was originally posted by Alan on APC forums on 10/26/2012Could someone please tell me what I am doing wrong? I am attempting to get PowerChute Personal 3.0.2 running on Windows 7 64 bit to change the energy cost from its default £0.00 /…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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RMA courier tracking number.
2021-06-29 05:01 AMThis question was originally posted by Davide on APC forums on 12/23/2010Hi, I have an RMA number, 5 working days are passed and I haven't received a courier tracking number yet, is it possible to get it?
Posted by: BillP in APC UPS for Home and Office Forum
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