This question was originally posted by Mr. on APC forums on 9/30/2012We have a rather odd behaviour on our APC SmartUPS 2200 (SMT2200RM2U) and NMC 2 (AP9631), if I try to do a manual self-test using the web interface UPS -> Diagnostics, I will get th…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
This question was originally posted by Jayson on APC forums on 5/23/2018I’m attempting to import an SSL cert into the NMC via the SSL Certificate Configuration page, and no matter what I do, the cert isn’t imported and instead just continues to use t…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
This question was originally posted by Martin on APC forums on 9/5/2015Hi, yesterday I replaced the battery of my Smart-UPS750. I thought this would be the right time for updated the firmware of the Network Managment Card 2. So I have done it. After …View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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This question was originally posted by SMX on APC forums on 4/17/2015 Hi, I am trying to establish a serial communication to APC Smart UPS model : SMX3000RMHV2U by using the included serial cable. I used the following parameters from "Checking UPS Co…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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This question was originally posted by Osman on APC forums on 5/8/2015Hello Support, I am receiving the following issue when trying to access the NMC via Web browser. You are attempting to access a Schneider device. The application you are trying to …View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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This question was originally posted by bob on APC forums on 10/10/2018Hello everybody, I'm facing an issue to download a firmware upgrades for AP7953. https://www.apc.com/shop/uk/en/products/Rack-PDU-Switched-Zero-U-32A-230V-21-C13-3-C19/P-AP7953#sof…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
This question was originally posted by Erwin on APC forums on 8/6/2019We tried to enable 802.1x on an NMC 9631 v6.7.2 without success. Firstly, we need to insert a CA certificate, which is strange because the NMC does not need to verify it's own cert…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
Apache Log4j Vulnerability (Log4Shell) Based on the current Log4j information and analysis available, the following products are not impacted by the Log4j CVE-2021-44228 vulnerability: Network Management Cards: AP9630/AP9630CH/AP9630J AP9631/AP9631CH…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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This question was originally posted by Alan on APC forums on 10/26/2012Could someone please tell me what I am doing wrong? I am attempting to get PowerChute Personal 3.0.2 running on Windows 7 64 bit to change the energy cost from its default £0.00 /…View more
Posted by: BillP in APC UPS Data Center Backup Solutions Forum
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This question was originally posted by Davide on APC forums on 12/23/2010Hi, I have an RMA number, 5 working days are passed and I haven't received a courier tracking number yet, is it possible to get it?
Posted by: BillP in APC UPS for Home and Office Forum