About jzurera

Hi team, we have a problem since 2 weeks ago in a customer. We do not receive any information in IT Advisor 9.2.2 from IT Optimize server Version 7.5.6.0.999 We have tried to reset the ITO Server but nothing changes. Looking for errors in this server…View more

Posted by: jzurera in EcoStruxure IT forum

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Hi team, is it possible to integrate the CMBD to IT Advisor through the API? We need a bidirectional integration with IBM Maximo CMDB, and the customer only accepts web services Integration. Thanks in advance

Posted by: jzurera in EcoStruxure IT forum

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Hi team, we have a customer with IT Optimize deployed with IT Advisor and his security department has detected an issue in IT Optimize. IT Optimize is trying to connect to a discovered server with the Windows IT Optimize local user, that we used to i…View more

Posted by: jzurera in EcoStruxure IT forum

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Hello, we have a new deploy of IT Advisor 9.0.4 and we do not understand the cooling capacity overview that we receive. We have two hot aisles with 4 Inrow cooling machines of 40 kW in each aisle, 320 kW of cooling capacity.The power consumption that…View more

Posted by: jzurera in EcoStruxure IT forum

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Hello, we have a deploy with DCE with 25 permanent licences and now we are going to install 25 temporary licenses to monitor new devices for a test. When this new temporary licenses expire, what would it happen if we have more monitored devices than …View more

Posted by: jzurera in EcoStruxure IT forum

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Hi team, We have an installation with DCE 7.8 with a remote synchronized backup configuration. We would like to restore from a backup of two days ago, but we can only see the option to restore from the last backup done or from the first full backup c…View more

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Hi, we have an installation with DCE 7.8 and IT Advisor 9.0.4. We have a Netbotz 750 with wireless sensors and we do not see them in IT Advisor with the DDF Netbotz 750 v17 installed in DCE. If we remove this DDF we see the wireless sensors in IT Adv…View more

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Hi team, I have an external wired temperature probe connected to a NMC in a Smart-UPS SRT 5000 and we do not see this sensor in IT Expert. In DCE we see the sensor properly and also in the UPS's web page, but not in IT Expert. Regards

Posted by: jzurera in EcoStruxure IT forum

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Hi team, we have an installation with DCE 7.8 and ITA 9.0.4. We have wired temperature and humidity sensors connected to the rack PDUs and we show them in ITA 3D view. But with the wireless sensors connected to a Netbotz we do not see them in 3D view…View more

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Hello, is it available the module Energy Efficiency in IT Advisor? If it is available, is it possible to configure different PUEs importing data from a configured ETL? We have measurements data in an external SQL database and we would like to use thi…View more

Posted by: jzurera in EcoStruxure IT forum