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jzurera

Hi @APC_Steve , yes, I opened also a ticket in https://ddf.ecostruxureit.com/ last week, the ID number is #83168, but I have not received any response yet. Thanks

jzurera · ‎2020-09-21

Hi, we have an installation with DCE 7.8 and IT Advisor 9.0.4. We have a Netbotz 750 with wireless sensors and we do not see them in IT Advisor with the DDF Netbotz 750 v17 installed in DCE. If we remove this DDF we see the wireless sensors in IT Advisor in the floor plant view, we do not see them in the 3D view. We have talking about this in other topic with Jef Faridi and he saw that wireless sensors had different type in IT Advisor than the wired sensors (float vs integer) when we discovered the Netbotz 750 in DCE without the specific DDF for this device. I guess that it was discovered by the Netbotz 250 DDF. Regards.

jzurera · ‎2020-09-21

Hi, with a new gateway version we see the probe. Regards

jzurera · ‎2020-09-21

Hi @Jef , we have installed the specific Netbotz 750 DDF v17 in DCE and now we do not see any wireless sensor in Unassociated Devices View. Without this specific DDF we saw the sensors in that view and we could associate them in the 2D view. I am going to request a new DDF version. I keep you informed.

jzurera · ‎2020-09-14

Hi @Jef We have the same problem in another rack, AV11. In this rack wireless sensors do not appear as Lost Associated. I have unassociated and associated again sensors in rack Exadata as you suggested and we have the problem again. In both racks wireless sensors do not appear in CDF view. Both rack's wireless sensors are connected to the same Netbotz 750, and in IT Advisor it says Unknown Netbotz SNMP agent,

jzurera · ‎2020-09-11

Thanks @Jef , I have attached both files.

jzurera · ‎2020-09-11

Hi team, we have an installation with DCE 7.8 and ITA 9.0.4. We have wired temperature and humidity sensors connected to the rack PDUs and we show them in ITA 3D view. But with the wireless sensors connected to a Netbotz we do not see them in 3D view and do not appear when it calculates the measured CFD. We do not have data above the racks that have wireless sensors associated. In the floor plan view and the rack view we see the sensors with their measures, but in 3D they do not appear. I have attached some pictures of a rack named Exadata where there are two wireless sensors: Regards

jzurera · ‎2020-08-20

Hi, the probe connected to the UPS is: AP9335TH Regards

jzurera · ‎2020-07-14

Hi team, I have an external wired temperature probe connected to a NMC in a Smart-UPS SRT 5000 and we do not see this sensor in IT Expert. In DCE we see the sensor properly and also in the UPS's web page, but not in IT Expert. Regards

jzurera · ‎2020-06-16

Hello, is it possible to deploy DCE virtual appliance over Hyper-V? I think this topic was commented in the previous DCIM Support Comunity. Regarding to this, is the information of the previous community available in any link? Thanks in advance.

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Re: DCE virtual appliance in Hyper-V

Re: Temperature threshold maximum limit

Re: Capacity Web Services

Re: Error restoring a backup or installing a new server in DCO

Re: Netbotz 750 DDF request

Netbotz 750 DDF request

Re: UPS Temperature probe not shown in IT Expert

Re: Hi Re: Netbotz Wireless Sensor not shown in 3D CFD view in IT Advisor

Hi Re: Netbotz Wireless Sensor not shown in 3D CFD view in IT Advisor

Re: Netbotz Wireless Sensor not shown in 3D CFD view in IT Advisor

Netbotz Wireless Sensor not shown in 3D CFD view in IT Advisor

Re: UPS Temperature probe not shown in IT Expert

UPS Temperature probe not shown in IT Expert

DCE virtual appliance in Hyper-V

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