Hi team, We have an installation with DCE 7.8 with a remote synchronized backup configuration. We would like to restore from a backup of two days ago, but we can only see the option to restore from the last backup done or from the first full backup c…View more

Posted by: jzurera in EcoStruxure IT forum

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Hi, we have an installation with DCE 7.8 and IT Advisor 9.0.4. We have a Netbotz 750 with wireless sensors and we do not see them in IT Advisor with the DDF Netbotz 750 v17 installed in DCE. If we remove this DDF we see the wireless sensors in IT Adv…View more

Posted by: jzurera in EcoStruxure IT forum

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Hi team, I have an external wired temperature probe connected to a NMC in a Smart-UPS SRT 5000 and we do not see this sensor in IT Expert. In DCE we see the sensor properly and also in the UPS's web page, but not in IT Expert. Regards

Posted by: jzurera in EcoStruxure IT forum

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Hi team, we have an installation with DCE 7.8 and ITA 9.0.4. We have wired temperature and humidity sensors connected to the rack PDUs and we show them in ITA 3D view. But with the wireless sensors connected to a Netbotz we do not see them in 3D view…View more

Posted by: jzurera in EcoStruxure IT forum

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Hello, is it available the module Energy Efficiency in IT Advisor? If it is available, is it possible to configure different PUEs importing data from a configured ETL? We have measurements data in an external SQL database and we would like to use thi…View more

Posted by: jzurera in EcoStruxure IT forum

Hello, is it possible to deploy DCE virtual appliance over Hyper-V? I think this topic was commented in the previous DCIM Support Comunity. Regarding to this, is the information of the previous community available in any link? Thanks in advance.

Posted by: jzurera in EcoStruxure IT forum

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Hi team, in a DCE 7.8 installation all the users configured in the system are receiving alarms from a Netbotz 550 that has problems. We knew that user with server administrator role receive these kind of alarms, but it in this case all the users are …View more

Posted by: jzurera in EcoStruxure IT forum

Hi team, we are trying to configure a remote drive folder in ITA 9.0.4 with CIFS protocol and it does not work. We have the same parameters configured in DCE and it works properly, but in ITA we receive this error: Failed to save mount : Mount failed…View more

Posted by: jzurera in EcoStruxure IT forum

Hi team, I am trying to configure a temperature treshold alarm for a compressor, but the maximum value that DCE supports it is 50ºC, and the compressor reaches more than 80ºC. Is there anyway to configure this type of tresholds? Regards

Posted by: jzurera in EcoStruxure IT forum

Hi team, I would like to know if it is possible to change the default notification policy in Device Alarms in DCE. In thresholds alarms it is possible, but in device alarms I do not see how to change the default notification policy. Regards

Posted by: jzurera in EcoStruxure IT forum