Thank you @Cory_McDonald , I didn't know that I could change the notification policy from the navigation menu. I had always changed the notification policy in the right panel of Threshold Alarm Configuration, and this option does not appear for Device Alarms Configuration tab.   This is very useful. ... View more

Hi @Cory_McDonald    I have seen that I cannot assign a custom notification policy to preconfigured device alarms, only the default notification policy is configured and cannot be disabled. If I activate actions for the default policy, all the devices with preconfigured device alarms wil be affected because all of them are inside the default notification policy.   We have configured the actions with a customized notification policy assigned to threshold alarms. If we could configure the temperature above 50ºC it would be enough and we would not need the device alarms. Regards ... View more

Hi,   our customer had a problem in a compressor inside a cooling machine and we have seen that there was a device alarm that informed of this error, but it did not have any action alarm configured because it was inside the default notification policy.   We have checked the sensors of this cooling machine and we have seen that the temperature of the compressor was very high during this fault. So we could configure a threshold of this sensor but we have another problem, the normal temperature of this sensor is above 60ºC, and during the alarm was more than 80ºC, and the maximum temperature value that DCE admits for a threshold temperature alarm is 50ºC. So we cannot use this sensor.   Regards ... View more

HI, but I have a notification policy configured for threshold alarms and I would like to assign this policy to only one device alarm. If I configure the default notification policy it will affect to all the device alarms, and I only want to receive emails for a specific device alarm.   Is it possible? ... View more