Hello, our customer has four SCADA systems that will consume data from ION Meters, and their pattern is to use different ports for each system. I told them to use NAT on the routers, but they want to know if it's possible to bind/open different ports…View more
Hi all! We are using the loss compensation framework in several ION8650 meters, and we are facing a singular situation that we want to understand better. We have the document "Transformer / line loss calculations" and use the "Transformer loss only" …View more
Hi all! Is possible to have neutral current harmonics evaluation in ION8650A? If so, please give me a advice. Thanks in advance!
Hi all!There is a "easy" way to find out what firmware do we have in a template .dcf file?I recently received a template file from a customer but I'm not been able to discover what firmware version it has been developed and I lost the customer contac…View more
I know that is two different systems and archives. ION Setup uses .DCF and DESIGNER uses .FWN for the framework, but we are developing a custom framework for ION8650A in DESIGNER and need to see it working on ION Setup. The problem is that we have on…View more
Hi, We have some equipment to test with ION meter 8650C and I don't have a 3-phase power supply to do some demonstrations, so I tought we could use DEMO mode but I just can't change the polarities to have a capacitive load, I only achieved to 21 degr…View more
Hi people! I'm writing a document to explain the accuracy verification procedure of ION8000 with our energy standard, and we use ION Setup to enter the TEST Mode. I already checked the document 70072-0193-01, about ION8000 accuracy verification and I…View more
Hi guys, We are in the field testing some ION8600 meters, and one shows up with that error when clicked button SCALING in TEST MODE.
Hi,We have a ION 8650A for power quality measure, but it has stopped store data in load profile and others logs.The only log that keeps storing is "meter events" and that is a overflow of registers like below, got from the .xml of Data Collection sec…View more
Hi all, I've tried every setup in CLOCK screen but anything seens to have efect. The hour on Load Profile Report of an ION 8500 and 8650A are showing GMT, not our local hour as expected. The CL1 Local Time is correct, as shown in image below (08h15).…View more
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