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Brand New BX1500G Battery Fail

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general23_apc
Cadet
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Brand New BX1500G Battery Fail

This was originally posted on APC forums on 6/23/2013


Just set up a BX1500G that I bought new 2 days ago and the battery failed light comes on and the unit is chirping.  The manual says it this indicates a failed battery.  It says the battery is fully charged.  The unit QA test slip says everything passed but it was made in November of 2012.

Is this unit defective?  Should I return it?

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BillP
Administrator Administrator
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Re: Brand New BX1500G Battery Fail

This reply was originally posted by Angela on APC forums on 6/24/2013


How long have you left it plugged in and charging? I'd leave it for a least 24-48 hours and then run a self test to see if it clears. After batteries sit on the shelf for a while without charging, it needs time to charge back up.

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BillP
Administrator Administrator
Administrator
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104

Re: Brand New BX1500G Battery Fail

This reply was originally posted by Angela on APC forums on 6/24/2013


How long have you left it plugged in and charging? I'd leave it for a least 24-48 hours and then run a self test to see if it clears. After batteries sit on the shelf for a while without charging, it needs time to charge back up.