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Rack Access Pod 170

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APCNetbotz_apc
Cadet
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85

Rack Access Pod 170

This was originally posted on APC forums on 4/19/2017


Hi,

This is my first post and really have no idea how to troubleshoot this.

On the Door 1 & Handle 1 on the pod is on Red light.

Can anyone tell me the steps by steps to troubleshoot the connections?

On the Netbotz Advanced View The access pod is showing but only displaying Reader 1 and Reader 2

No Doors and Handles displayed. 😞


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
85

Re: Rack Access Pod 170

This reply was originally posted by Angela on APC forums on 4/20/2017


Hi Ann,

Sorry you're having trouble with this. Our NetBotz experts mostly reside over at DCIM community - dcimsupport.apc.com .. I know it is a pain but I'd suggest that you post your question there for the quickest support on NetBotz products.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
86

Re: Rack Access Pod 170

This reply was originally posted by Angela on APC forums on 4/20/2017


Hi Ann,

Sorry you're having trouble with this. Our NetBotz experts mostly reside over at DCIM community - dcimsupport.apc.com .. I know it is a pain but I'd suggest that you post your question there for the quickest support on NetBotz products.