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This was originally posted on APC forums on 11/27/2019
Im having an odd issue where I lose management to the UPS from the NMC when input power is lost, or a run time calibration is started.
I updated the firmware from 6.2.1 to 6.8.0 but the issue still occurs. There are no other comms plugged in to UPS except network cable.
UPS: SMX750I - 03.8 (ID11)NMC2: AP9630 - SUMX v6.8.0Thanks in advance!
This was originally posted on APC forums on 11/28/2019
Hi Frank,The current 03.8 seems to be the latest version. Thanks
See Answer In Context
do you also check for an firmware update of the ups device itself?
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