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Posted: 2021-07-07 10:33 PM . Last Modified: 1 month ago
Hi,
I can't find a visio stencil for the part above, spent half an hour looking for one on the website and in visio cafe - is there one?
We bought from a reseller so don't have an APC support account.
many thanks,
Robert Duncan.
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Posted: 2021-07-07 10:33 PM . Last Modified: 1 month ago
Hi Robert,
All of our Visio stencils are here: https://www.apcc.com/prod_docs/results.cfm?DocType=Stencils&query_type=99&fam_id=&sku=
If you don't see what you need, you can contact our ESupport (esupport@apcc.com) and let them know what stencil you need and see if they can request it to be created for you. I don't see Smart-UPS RT 20kVA on there so I'd proceed with the ESupport option for any possibility of a stencil to be created.
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Posted: 2021-07-07 10:33 PM . Last Modified: 1 month ago
Hi Robert,
All of our Visio stencils are here: https://www.apcc.com/prod_docs/results.cfm?DocType=Stencils&query_type=99&fam_id=&sku=
If you don't see what you need, you can contact our ESupport (esupport@apcc.com) and let them know what stencil you need and see if they can request it to be created for you. I don't see Smart-UPS RT 20kVA on there so I'd proceed with the ESupport option for any possibility of a stencil to be created.
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Posted: 1 week ago
This Link does not work, please post a new one. FYI it shouldn't be this hard to get a visio stencil. Or I could just us Triiplite, they have them!
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