Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
80813members
346879posts

SRT5KRMXLI NMC firmware recovery and latest version

Solved
Gooses
Crewman
Crewman
0 Likes
1
183

SRT5KRMXLI NMC firmware recovery and latest version

I have an SRT5KRMXLI (APC Smart-UPS On-Line) that the firmware update failed on and now has no web interface. The forum post I followed (which I've now lost) said that the 704 updater was the correct one for this model - possibly this was not the case.

 

When I attempt to connect to the web UI, I get an "The Application Was Not Able to Load" message. I can log in via telnet which presents me with an AOS v6.7.2 interface, and I can see that there is still a apc_hw05_aos_672.bin present.

 

Please can someone suggest:

 

A) How I can restore the web interface functionality

B) How I can find the latest supported firmware for the device?

 

Many thanks!

Tags (1)

Accepted Solutions
Gooses
Crewman
Crewman
0 Likes
0
70

Re: SRT5KRMXLI NMC firmware recovery and latest version

I found the required help guide, more by good luck than good judgement:

 

https://www.apc.com/us/en/faqs/FA293874/

 

It did require purchasing of a serial to 2.5mm jack converter which is possibly the most obnoxious interface cable ever, but at least it's working again.

See Answer In Context

Tags (1)
1 Reply 1
Gooses
Crewman
Crewman
0 Likes
0
71

Re: SRT5KRMXLI NMC firmware recovery and latest version

I found the required help guide, more by good luck than good judgement:

 

https://www.apc.com/us/en/faqs/FA293874/

 

It did require purchasing of a serial to 2.5mm jack converter which is possibly the most obnoxious interface cable ever, but at least it's working again.

Tags (1)