Issue There is a need for a single Compatibility Matrix that shows EBO, PME, Energy Expert and relevant software versions all in the same location. Product Line EcoStruxure Building Operation, Other Environment EcoStruxure Energy Expert Power Manager…View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. …View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Issue The SmartX server has a "?" under the server name field and shows the error "SSL certificate validation failed!" as the server state in Device Administrator. In some instances, this may cause a failure to upgrade of the SmartX Serve displaying …View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Issue When attempting to start the Enterprise Server, the user receives the following error message: "Windows could not start the Building Operation Enterprise Server service on Local Computer: Error 216: 0xd8" Product Line EcoStruxure Building Opera…View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Issue While trying to login to either WorkStation or WebStation, or during the startup of the Enterprise Server, an error "Error -25: License server system does not support this version of this feature." appears. Product Line EcoStruxure Building Ope…View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Issue Unable to find Schlage Xdriver file on Exchange Download Center. Product Line Continuum Environment Xdriver add-on Cause It is unclear of where to download the Schlage Xdriver for Continuum. Resolution All Schlage Xdriver .xdr files, as well as…View more
Posted by: Robert_Davis in Building Automation Knowledge Base