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since
Lieutenant JG
Robert_Davis
Rob Davis
Company
SCHNEIDER ELECTRIC BUILDINGS AMERICAS, INC.
since
1 week ago
Energy Expert Compatibility Matrix
2020-12-29 10:10 AMIssue There is a need for a single Compatibility Matrix that shows EBO, PME, Energy Expert and relevant software versions all in the same location. Product Line EcoStruxure Building Operation, Other Environment EcoStruxure Energy Expert Power Manager…View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Upgrading Power Manager 1.0 to EcoStruxure Energy Expert 2.0 (PME 7.0 to PME 9.0)
2020-12-17 06:03 AMWarning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. …View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Device Administrator SSL Certificate Validation Failed
2019-12-19 02:07 PMIssue The SmartX server has a "?" under the server name field and shows the error "SSL certificate validation failed!" as the server state in Device Administrator. In some instances, this may cause a failure to upgrade of the SmartX Serve displaying …View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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EBO Enterprise Server won't start - Error 216: 0xd8
2019-12-17 08:31 AMIssue When attempting to start the Enterprise Server, the user receives the following error message: "Windows could not start the Building Operation Enterprise Server service on Local Computer: Error 216: 0xd8" Product Line EcoStruxure Building Opera…View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Error -25: License server system does not support this version of this feature.
2019-12-10 11:31 AMIssue While trying to login to either WorkStation or WebStation, or during the startup of the Enterprise Server, an error "Error -25: License server system does not support this version of this feature." appears. Product Line EcoStruxure Building Ope…View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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Schlage Xdriver Download
2018-10-31 12:47 PMIssue Unable to find Schlage Xdriver file on Exchange Download Center. Product Line Continuum Environment Xdriver add-on Cause It is unclear of where to download the Schlage Xdriver for Continuum. Resolution All Schlage Xdriver .xdr files, as well as…View more
Posted by: Robert_Davis in Building Automation Knowledge Base
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