Issue Security Expert Aperio Integration - Support for Aperio AH40 IP communication hub Product Line EcoStruxure Security Expert Environment Security Expert Aperio Integration Cause Integration to Aperio AH40 IP communication hub In Application Note AN-147 Configuring Aperio Integration in Security Expert, it states that the integration uses the AH30. Resolution The Security Expert Aperio Integration does not currently support the Aperio AH40 IP communication hub. Engineering is working on support for this but there is currently no release date planned. ... View more

Issue When a user logs on to Workstation and accesses the hyperlink, the website is displayed without prompt for login credentials Product Line EcoStruxure Building Operation Environment Building Operation Workstation Microsoft Internet Explorer Cause EcoStruxure Building Operation software uses Microsoft Internet Explorer to present web pages. How the page logs on is an IE function and not a function of EBO Workstation Resolution  Log off from the web site before logging off from Workstation  Configure Internet Explorer to delete browsing history on exit Go to Internet Explorer settings and then the Internet Options On the General tab, under the Browsing history, enable the checkbox for 'Delete browsing history on exit' (computer restart may be required) ... View more

Issue Identifying Security Expert Smart Card Readers Product Line Security Expert Environment Security Expert Smart Card Readers Cause Security Expert Smart Card Readers options such as the MIFARE Reading Mode and LED color etc. can be configured. Older readers can be configured using a USB-RS485 converter and a serial terminal program such as HyperTerminal. Newer readers requires a configuration card (requires purchase) to configure the options in the reader.  Resolution Readers with firmware 64 can be configured using a USB-RS485 converter and serial terminal program.  Readers with firmware number higher than 64 require the configuration card to configure the options.  It is not possible to identify a reader's firmware from its serial number. The serial numbers are randomly generated and selected in no order. To find out a reader's firmware from its serial number, send an email to Product Support with the serial number(s).  ... View more

Issue "Enable incoming http communication" option is grayed out and cannot be unselected. Product Line EcoStruxure Building Operation Environment Building Operation Workstation Cause When Building Operation Workstation is connected to the SmartX Server using a HTTP connection, the option to disable incoming HTTP connection is unavailable.  Resolution Use HTTPS in Building Operation Workstation to connect to the SmartX Server to allow this option to be unselected. Refer to the Online Help Topic: Disabling Incoming HTTP Communication ... View more