Hi,   I am trying to import change requests from ServiceNow into the DCO system and store it in the CHANGE_TICKET table in DCO. Based on the information I found I need to create an ETL transformation using the Pentaho Kettle tool. My question is, what exactly does the Kettle transformation do? Does it have to write/ Insert the data into the DCO database directly, or should it do something else?   Thank you! ... View more