Very valuable and comprehensive article. Thanks for sharing.
In this regard I would also like to mention two alerting solutions that can support the alarm management process.
SIGNL4 is a lightweight, app-based alerting service for operational teams supporting app push, SMS text, voice calls, escalations, duty planning and collaboration.
Enterprise Alert is a mature on-premise alerting software.
When critical systems fail or major incidents happen, those alerting solutions help to notify your staff, engineers, or workers ‘in the field’ quickly and no matter where they are.
I hope you find this helpful.
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