Warning Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. …View more
Posted by: Kim_Baze in Building Automation Knowledge Base
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Issue When attempting to open WorkPlace Tech Editor or Monitor an error is displayed stating: A supported version of Visio must be installed for WorkPlace Tech Editor or Monitor to function properly. Product Line EcoStruxure Building Operation Enviro…View more
Posted by: Kim_Baze in Building Automation Knowledge Base
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I have an MP-C at firmware version 9003777 that I'm trying to take to 10003973. It seems to go through the upgrade process and says "Upgrade completed successfully" but the firmware revision remains at 9003777. I've tried it a few times, thoughts any…View more
Posted by: Kim_Baze in SmartX Controller Field Trials