Dears, In the project which is a running data center the customer needed from us to communicate with STULZ Cooling units via Modbus protocol to be added in the DCE server through EGX150.but after adding the devices to the DCE server, we used attached…View more

Posted by: Mohamed_Fahmy in EcoStruxure IT forum

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Dears, In a project the customer prepare SSL certificate when we tried to add it it give us that the DCE does not support Chained certificates so we found a workaround on SE website as link below https://www.apc.com/us/en/faqs/FA225532/ we followed t…View more

Posted by: Mohamed_Fahmy in EcoStruxure IT forum

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Dears, In DCE 7.8.0 can we set a timeout for the session so the client is closed and ask for credentials again after this timeout? Regards, Mohamed Magdy

Posted by: Mohamed_Fahmy in EcoStruxure IT forum

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Dears, In a project we have DCE 7.8.0 and ITA 9.0.7, the customer needs 1 active session per user at a time. is this applicable? and how can we do that? and the same question for ITA 9.0.7 Regards, Magdy

Posted by: Mohamed_Fahmy in EcoStruxure IT forum

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Dears, In a project the customer (has ITA 9.0.7) needs to push the log files to external server. is this applicable? How can we do that? Note: the ITA now installed on centOS 7 and we will reinstall the ITA on redhat OS (customer request) So is there…View more

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Dears, in a project the customer (have DCE 7.8.0) needs to send the DCE log file scheduled. is that applicable? How can we do that?

Posted by: Mohamed_Fahmy in EcoStruxure IT forum

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Hi Experts, In a project we need to upgrade DCE 7.7.1 (VM) to DCE 7.8.0 but we faced issue that the files can not be uploaded to the server. we are sure that the upgrade files are okay so please advice where is the problem. kindly find screenshots wi…View more

Posted by: Mohamed_Fahmy in EcoStruxure IT forum

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Hi, I have installed Struxureware portal and the customer needs to update tomcat server to the latest version (CVE 2020 1938) and to run the web server for tomcat as user with low privileges not as a system user cause he said that affects the securit…View more

Posted by: Mohamed_Fahmy in EcoStruxure IT forum

Hello, I have installed DCO 8.2.12 and the webmin interface version is 1.9 and the customer needs to upgrade the webmin to latest version cause he said that the webmin v1.9 has some security issues. So, is there a way to upgrade the webmin interface?…View more

Posted by: Mohamed_Fahmy in EcoStruxure IT forum

Hello,   How can i add ssl certificate for Struxureware portal?

Posted by: Mohamed_Fahmy in EcoStruxure IT forum