Dears,   In DCE 7.8.0 can we set a timeout for the session so the client is closed and ask for credentials again after this timeout?   Regards, Mohamed Magdy  ... View more

Dears,   In a project we have DCE 7.8.0 and ITA 9.0.7, the customer needs 1 active session per user at a time. is this applicable? and how can we do that? and the same question for ITA 9.0.7   Regards, Magdy ... View more

Dears,   In a project the customer prepare SSL certificate when we tried to add it it give us that the DCE does not support Chained certificates so we found a workaround on SE website as link below  https://www.apc.com/us/en/faqs/FA225532/ we followed the steps but we an error on step number 6 as photo below     We tried to add it as *.pem file and as a text but we got the same error that the SSL certificate is invaled.   and the same problem with the NetBotz 450 as the screenshot below     Thanks, Mohamed ... View more

Dears,   In a project the customer (has ITA 9.0.7) needs to push the log files to external server. is this applicable? How can we do that? Note: the ITA now installed on centOS 7 and we will reinstall the ITA on redhat OS (customer request) So is there is any difference on sending the log files steps?   ... View more

Dears,   in a project the customer (have DCE 7.8.0) needs to send the DCE log file scheduled. is that applicable? How can we do that?  ... View more

Hi Experts,   In a project we need to upgrade DCE 7.7.1 (VM) to DCE 7.8.0 but we faced issue that the files can not be uploaded to the server. we are sure that the upgrade files are okay so please advice where is the problem. kindly find screenshots with the error that we have.     ... View more

Hi,   I have installed Struxureware portal and the customer needs to update tomcat server to the latest version (CVE 2020 1938) and to run the web server for tomcat as user with low privileges not as a system user cause he said that affects the security. So is there way to solve these two issues?   regards,   ... View more

Hello, I have installed DCO 8.2.12 and the webmin interface version is 1.9 and the customer needs to upgrade the webmin to latest version cause he said that the webmin v1.9 has some security issues. So, is there a way to upgrade the webmin interface? and if i upgrade the DCO to the latest version, is the webmin will be upgraded too?  ... View more

Hello,   How can i add ssl certificate for Struxureware portal? ... View more