Dears,   I have a customer who need to integrate the HP-uCMDB system with DCO8.3.2 system. It's required to extract all assets and its info from HP-uCMDB system via system SOAP APIs and then transform and load the assets to DCO8.3.2 import staging database.   actually i developed the transformation (.ktr) and job (.kjb) files via spoon/pentaho PDI tool. created an ETL configuration on DCO8.3.2, only to define the import staging database and selected no transformation as i'll run it from the pentaho tool manually for test. i got the required data from the HP-uCMDB in the .csv files created in the transformation but there no thing passed to DCO staging database while all transformations run successfully without any errors.   and when i copied the transformation and job files to data/pentaho/import directory on DCO and selected my job file in ETL configuration, it looks like run successfully without any error in the etl-log file but in this case the .csv files which i use to receive the data from HP-uCMDB are empty which means that it didn't get the data from HP-uCMDB while the etl configuration looks like run successfully without errors. and of-course there no assets created into the staging database.   Do you have any idea, what may cause this issue?   ... View more

Dears,   Regarding the SOAP APIs of DCE, Specially for Sensor web service. I Know that using Sensor web service methods we can get any sensor value/measurement. The question is, Does this service work also for virtual sensors created on DCE or only work for sensors which represent an actual device?   Thanks, Ahmed Ashraf ... View more

Dears,   We have a DCIM project in another country. DCE & DCO will be on virtual machine and it may be configured remotely, So, we need to start to configure the DCO offline (catalog creation, Layouts, Racks and IT devices assessment, ... ). Please support, Is the following approach for DCO license activation will work or not?   If we activated the DCO license on our off-site VM, Configuring DCO then get a DCO backup and restored it on the site DCO VM. the Pas-codes should be reset (By technical support) and reactivated again on the site DCO VM ? Or I should take a copy of the Off-site VM then operate it at the site. (It may be not applicable)   Or the only way to work is to install the DCO on the site VM, activate the license then take a backup to work on offline and once DCO configuration is finished, get a new backup and restore on the site VM ?   Thanks, Ahmed Ashraf   ... View more