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aashraf · ‎2020-10-13

Hi All, Is it possible in DCO 8.3.2 to give a user an access to certain Racks only not whole room ? or the access level is only subject to the room level ? based on this topic " https://community.exchange.se.com/t5/EcoStruxure-IT-forum/Rack-level-access-only-to-the-selected-users-in-DCO/m-p/205782#M5161 " It is mentioned that it will be available in the next release version, What is the version number of this release? Thanks, Ahmed Ashraf

aashraf · ‎2020-10-06

Hi Jef, Yes, I got this notification, But if you click OK without setting the value it will proceed without any issue. And actually I have a lot of data center modeled items (more than 2000), and I added the custom property to a template which is already deployed for these data center items, But it's deployed without any value (As a blank field). So it's not applicable now to add it to a genome. The conclusion is, There is no way to set a default value for the custom property and the custom property value (as per the above setup) should be set manually for each individual data center item, Is this right? Thanks, Ahmed Ashraf

aashraf · ‎2020-10-05

Hi, In DCO / Configure Custom Properties, We configured some custom properties and defined them as a List with the possible values for the drop-down list, Also some of these custom properties are defined to be mandatory. But when we add these custom properties to a data center item, It 's possible to leave them as a blank (without choosing any value from the drop-down list) which may be occurred as a human error. So, the question is Is it possible to define a default value for these custom properties? And How? Thanks, Ahmed Ashraf

aashraf · ‎2020-10-05

Hi Jef, Thanks for your support. Actually I reached out the DDF team regarding this issue, And they send me an updated DDF file and Sensor context file. And now the power data are shown on the associated data center modeled item,. Thanks, Ahmed Ashraf

aashraf · ‎2020-09-30

Hi Jef, Actually, I communicated the DDF team to clarify if it's applicable to get different rPDU components from DCE to can associate each component to different rPDU in DCO. But it's not applicable as per their reply. Now I did the association by moving the "unassociated device" pane to the right side window in DCO, found the rack pdu I want to associate it with in the navigation pane and drag and drop it on top. and the device now is associated to the required rPDU, But without any power data as you explained. However the used DDF in DCE doesn't contain definitions for the Power Sensors and Amp Sensors that you mentioned, but it is getting the device power data and can be monitored via DCE. The Conclusion is The DDF is getting the power data of the device in DCE. Now the device is associated to the required data center item, But only the External Device info are shown in DCO (No power data). So, What may be the cause of this issue? And How can be resolved? After Association Thanks, Ahmed Ashraf

aashraf · ‎2020-09-24

Hi All, One of our customers has Rittal rPDU (DK 7955.411 & DK 7955.911), In each rack he has one (DK 7955.411) which is smart rPDU and connected to DCE private network and one (DK 7955.911) which is not smart and connected directly to the smart one. And we got the attached DDF (for your reference) for this device and added it to DCE, The two rPDUs added to DCE as one node and we got the sensors of the two rPDUs on one device in DCE (Refer to attached screenshot). When we tried to associate these devices to DCO data center item we found that We have only one device appeared under the external system, Without separated sensors for the two rPDUs to be associated to Qty: 2 of Rittal rPDU (The used Genome is "Power Distribution/Rack Power Distribution/Rittal Corp/PDU international, managed"). We can NOT associate the rPDU device coming from the DCE to the selected genome, It appears like it's rack mounted device and refuse to be associated to rPDU genome. So, Please advice.

aashraf · ‎2020-09-21

Dear Cory, Thanks for your reply, I tried the two ways, by the firmware upgrade utility and manually via FTP. Unfortunately both of them failed to transfer the APP file, After the upgrade utility started it gave an error, Then I tried manually via FTP according to the Manual (via FTP) section steps, after some time it gave "Connection closed by remote host" error and after that I couldn't even ping the NetBotz on its IP address. Refer to attached screenshots.

aashraf · ‎2020-09-09

Hi Jef, Also for ETL integration with internal database the default port is 5432 and cannot be changed, Is that correct ? Thanks, Ahmed Ashraf

aashraf · ‎2020-09-09

Dear Gents, In one of our projects, While updating qty:20 of NetBotz-250 firmware the result was all succeeded except 1 NetBotz gives a communication failure error. And when tried to access its web-client it gives "The Application Was Not Able to Load" error, I accessed the NetBotz via the telnet and when tried to run the "eventlog" command to get more details it gives me not available response, Please advise

aashraf · ‎2020-09-08

Dear Gents, Is it Applicable to change the ETL Database Port no. (5432) to be any thing else ? Thanks, Ahmed Ashraf

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Re: DCO user Rack level access

Re: How to define a default value for a custom Property in DCO ?

Re: Rittal rPDU (CMC III Processing Unit) Association Issue

Re: Is it Applicable to change the ETL Database Port no. (5432) ?

Re: Is it Applicable to change the ETL Database Port no. (5432) ?

DCO user Rack level access

Re: How to define a default value for a custom Property in DCO ?

How to define a default value for a custom Property in DCO ?

Re: Rittal rPDU (CMC III Processing Unit) Association Issue

Re: Rittal rPDU (CMC III Processing Unit) Association Issue

Rittal rPDU (CMC III Processing Unit) Association Issue

Re: NetBotz Application Was Not able to Load

Re: Is it Applicable to change the ETL Database Port no. (5432) ?

NetBotz Application Was Not able to Load

Is it Applicable to change the ETL Database Port no. (5432) ?

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