Rob, Every so often; a new build of ION Setup is released. Is there a published list of updates or changes with each build? I ask because utility customer (HQ) would like to install a newer build, but their IT department is resisting because users ar…View more
Can the ECC21 on an existing CM4250/CM3350 support RS485 communications to the PM5000 series?Customer has existing CM4250 with ECC21 integrated to PME. Would like to add one PM5330 in the electrical room and use the existing ECC21 on the meter as a g…View more
How can a complete list of ION Modules and managers be printed using ION Setup? The objective would be to print a list of modules in ION Setup. Note this is different than the Meter Configuration Report via Setup Assistant.
When linking the input to an ION module in Advanced Mode the user needs to search through the modules for the specific input they are looking for. If a module has been previously open the Register is stored in cache and is available with the "search"…View more
this question was partially answered in another thread :"Scripting ION Setup for downloading..." However, is there any way to view or extract the .XML file data that is generated by ION Setup? I am specifically referring to the tab under Reports / "D…View more
Rob, I have received feedback from some customers with the following suggestions: 1. is it possible to sort the Sites in Alphabetical order? 2. Is it possible to add more than 16 serial ports in the COMM port settings? The Reason is the customer's US…View more
I want to connect to the ION7400 via USB port with ION Setup. I am running IONSetup V3.0.16008. - Windows 10 OS. There doesn't appear to be a USB Driver that is recognized. ? All I can see is the file included in the: \IONSetup\Drivers\ wrs_usb_cdc_s…View more
Elsewhere It is mentioned: accuracy of the crystal for the ION8600 is 20 parts per million accuracy rated crystal (typical for these types of parts) will drift a nominal 1.7 seconds per day.Is this valid for the ION8650? Or is there a more accurate c…View more
Is there a document that describes how to configure the Web Pages in the PM8000? I notice there is no longer a Web Page Module in the PM8000. Also, there is no Data Recorder Module for the trending display like in ION7650. So...1. Is it possible to e…View more
I am having problems scanning the QR Code in the PM5560.I am running: Android V5.1Phone: Nexus 5. I have tried a few different QR Reader apps with no success. Does anyone have suggestions on a QR Code Reader they have successfully used?Thanks.
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2020-10-29 05:15 AM