Issue Unable to upgrade a JACE 8000 to I/A Series Niagara 4.8 or later due to insufficient memory allocation. Product Line TAC IA Series Environment I/A Series Niagara 4 I/A Series JACE 8000 Cause I/A Series Niagara 4.8 or later running on a JACE 8000 will consume approximately 40 MB more memory than Niagara 4.7 due to new features including a new OS (operating system) and JRE (Java Runtime Engine). Resolution The following information will help identify if there is sufficient system memory to upgrade to Niagara 4.8 or later and if not, how to tune memory parameters to increase required system memory. Use the following analysis to determine if a Niagara 4 platform, operating at release 4.7 or earlier, requires a memory allocation adjustment PRIOR to upgrading to version 4.8 or later. Determine the amount of Free Physical RAM in the embedded platform while running the current release (prior to a 4.8 or later firmware upgrade) Open the embedded platform with the Niagara Platform Administrator tools. Check the amount of Free Physical RAM that is currently available. The image below displays where the information is located. If the amount of Free Physical RAM is greater than 40,000 KB (40 MB), the JACE 8000 platform is ready to perform an upgrade to Niagara version 4.8.  If the amount of Free Physical RAM is less than 40,000 KB (40 MB), the platform will require adjustment to the NRE Memory allocation using the steps below. Determine the amount of memory allocation required Subtract the current amount Free Physical RAM (MB) from the required 40 MB allocation. In the example above, 40 MB – 26.3 MB = 13.7 MB. Round this value up 14 MB. Next, add a buffer value of 10 MB to the previous result for a new total of 24 MB. System memory will be freed by reducing size of RAM disk used for histories. Ensure that /mnt/aram0 contains at least this “allocation adjustment” free space.  Using the above example, there is 326,944 KB (approximately 326 MB) of available memory that can be re-allocated to satisfy the additional 24 MB requirement.  Note: If there is not enough free space available in the /mnt/aram0, please contact Product Support for more options. Adjust the NRE Memory allocation Use the Platform Administrator tool to locate and select the Configure NRE Memory button as shown below. Record the current memory allocations for Heap Space and Meta Space by reviewing the memory sizes shown below. Increase the Meta Space by using the Meta Space slider to provide additional working space. Slide the Meta Space adjustment shown below to add 40 MB to the existing value of 48 MB increasing the Meta Space to 88 MB. Increase the System Reserve by the required 24 MB calculated in the example above. Slide the System Reserve adjustment shown below to set the value to 24 MB. Return (increase) the Heap Space back to the original 384 MB size by adjusting the Heap Space slider shown below. The final adjustment will bring the Meta Space back the original 48 MB size by adjusting the Meta Space slider shown below. Save the changes and reboot the JACE 8000.  Using the information from Step 1, verify that the Free Physical RAM is now above 40 MB.  If confirmed, the JACE 8000 platform is ready to perform an upgrade to I/A Series Niagara version 4.8 or later. ... View more

Issue Procedures and processes to secure I/A Series Niagara 4 Systems Product Line TAC IA Series Environment  I/A Series Niagara 4 Systems Cause Users accessing system without permission Potential damage done by malicious entry to the system Resolution The attached document describes how to implement security best practices in an I/A Series Niagara 4 system.  While it is impossible to make any system completely impenetrable, there are many ways to build up a system that is more resistant to attacks. In particular, this document describes how you can help make an I/A Series Niagara 4 system more secure by carefully configuring and using: Passwords System Passphrase Platform Account Management Station Account Management Role and Permission Management Authentication TLS and Certificate Management Module Installation Additional Settings External Factors Please note that while all of these steps should be taken to protect your I/A Series Niagara 4 system, they do not constitute a magic formula. Many factors affecting security and vulnerabilities in one area can affect security in another; it doesn’t mean much to configure a system expertly if your JACE is left physically unsecured where anyone can access it. Note: Schneider Electric strongly recommends upgrading to the latest I/A Series N4 version maintenance build that implements numerous security updates.  Before updating any system, make sure to review the build included documentation to understand the behavioral impacts of the security enhancements and JACE hardware platforms supported. Download the Niagara 4 Hardening Guide for more details. ... View more

Issue I/A Series G3 version 3.8 and N4 version 4.2 Weather Service not following redirects Product Line TAC IA Series Environment I/A Series G3 3.8.x I/A Series N4 version 4.2 or older  Cause The National Weather Service (NWS) started recently redirecting from an HTTPS to an HTTP connection. Current conditions are not updated in Weather Service. The following messages appear in station output:  TRACE [15:05:30 27-Feb-18 EST][weather] Redirect to https://www.weather.gov/xml/current_obs/KBIV.xml WARNING [15:05:30 27-Feb-18 EST] [weather] Updating current conditions failed for WeatherReport javax.baja.sys.BajaException: Unable to get NWS Current Conditions feed at com.tridium.weather.nws.NwsCurrentReader.getFeed(NwsCurrentReader.java:71) at com.tridium.weather.nws.NwsCurrentReader.getFeed(NwsCurrentReader.java:59) at com.tridium.weather.nws.NwsCurrentReader.getCurrent(NwsCurrentReader.java:84) at com.tridium.weather.nws.BNwsWeatherProvider.updateReport(BNwsWeatherProvider.java:630) at javax.baja.weather.BWeatherReport.doUpdateWeatherReport(BWeatherReport.java:275) at auto.javax_baja_weather_BWeatherReport.invoke(AutoGenerated) com.tridium.sys.schema.ComponentSlotMap.invoke(ComponentSlotMap.java:1602) at com.tridium.sys.engine.EngineUtil.doInvoke(EngineUtil.java:49) at javax.baja.sys.BComponent.doInvoke(BComponent.java:1135) at javax.baja.util.Invocation.run(Invocation.java:46) at javax.baja.util.Worker.process(Worker.java:166) at javax.baja.util.Worker$Processor.run(Worker.java:139) at java.lang.Thread.run(Thread.java:748) Caused by: java.io.IOException: Redirect URL same as requested URL: www.weather.gov/xml/current_obs/KBIV.xml at com.tridium.weather.nws.FeedReader.getFeed(FeedReader.java:60) at com.tridium.weather.nws.NwsCurrentReader.getFeed(NwsCurrentReader.java:67) ... 12 more java.io.IOException: Redirect URL same as requested URL: www.weather.gov/xml/current_obs/KBIV.xml at com.tridium.weather.nws.FeedReader.getFeed(FeedReader.java:60) at com.tridium.weather.nws.NwsCurrentReader.getFeed(NwsCurrentReader.java:67) at com.tridium.weather.nws.NwsCurrentReader.getFeed(NwsCurrentReader.java:59) at com.tridium.weather.nws.NwsCurrentReader.getCurrent(NwsCurrentReader.java:84) at com.tridium.weather.nws.BNwsWeatherProvider.updateReport(BNwsWeatherProvider.java:630) at javax.baja.weather.BWeatherReport.doUpdateWeatherReport(BWeatherReport.java:275) at auto.javax_baja_weather_BWeatherReport.invoke(AutoGenerated) at com.tridium.sys.schema.ComponentSlotMap.invoke(ComponentSlotMap.java:1602) at com.tridium.sys.engine.EngineUtil.doInvoke(EngineUtil.java:49) at javax.baja.sys.BComponent.doInvoke(BComponent.java:1135) at javax.baja.util.Invocation.run(Invocation.java:46) at javax.baja.util.Worker.process(Worker.java:166) at javax.baja.util.Worker$Processor.run(Worker.java:139) at java.lang.Thread.run(Thread.java:748) Note: The issue does not occur in I/A Series N4 version 4.3 or higher. Resolution For I/A Series G3 version 3.8 and newer, patched weather.jar modules resolve this issue. The weather module patches are available for download from the Schneider Electric Exchange as:  weather 3.8.311.1 - G3 Firmware weather 3.8.213.3  - G3 Firmware weather 3.8.112.1  - G3 Firmware weather 3.8.41.3  - G3 Firmware     To resolve the issue in Niagara 4.2 and/or versions of G3 not covered by the patches, Clear the hidden flag on the conditionsServer slot of the weather provider and change the value to w1.weather.gov.  After making this change, the current conditions will update.  The conditionsServer slot for each weather report will need to be modified if more than one is being used.  The following is a screenshot of the provider slot sheet. The Conditions Server slot is highlighted. Select Config Flags.   Config Flags dialog. Uncheck the Hidden flag and save.   View the Property Sheet for the provider and modify the Conditions Server to be w1.weather.gov ... View more