Dear Team,   Please confirm that IT-Optimize latest version 7.5.6 can be support Windows 2012 / 2016 / 2019 Server Operating Systems.    Unable to find the ITO requirements from recent DCIM support portal.   Thanks & Regards,   K.Venkat ... View more

Hi team,   One of our customer, having two DCE Servers with standby configuration (Primary server- DCE Basic AP9465, Secondary Server - DCE Standard AP9470).    Both the DCE servers are configured with Same IP Address with Same Device configuration. (Primary Server Backup is restored on Secondary Server) Once the Primary server failed, the customer need to switch on the Secondary Server Power for continious monitoring.   During the testing, The Primary Server switched Off and Secondary Server made as Live and working Fine. But in DCO, after connected the Secondary Server, the Device and Sensor associations are not working and showing as unassociate. The Devices are automatically unassociated. (Discover like new DCE server)    The screen shot attached for your kind reference.   DCE Servers Version 7.7.1 DCO Server Version 8.3.2   Please advice to sort out this issue.   Thanks & Regards,   K.Venkat.     ... View more

Hi Team.   Please confirm how many users can login Struxureware portal simultaneously. Is there any Limitation?   Thanks & Regards,   K.Venkat ... View more

Hi,    Please confirm that the SFAPIPAP200 availability. One of our customer wants to activate through their VPN network.   We unable to get the Strxureware Central App at Apple App store.   Related Link avaliable our website.   https://www.apc.com/shop/ro/en/products/Apple-iPhone-Application-v2-0-0/P-SFAPIPAP200     If not, which IOS version the app have removed? Alternative app recommended.   Thanks - K.Venkat ... View more