Hi  As part of improving the Exchange global navigation (exchange.se.com) we are looking to conduct some user research study .     Please click on the link below to initiate the study. It should take no more than 3 -5 minutes   https://izfos5lu.optimalworkshop.com/treejack/q2csc4zw ... View more

Hi All ,  As part of improving the Exchange Global Navigation ( exchange.se.com) we are conducting a card sorting exercise to get your feedback . It should take no more than 3 - 5 minutes.   https://izfos5lu.optimalworkshop.com/treejack/l6pz628e ... View more

A) Based on a common feedback we received around the new layout the user now has the ability to view posts that he has read versus those that are unread . The posts that are read appear with a normal font while unread ones are in bold.  This makes it easy for the user when he returns to review the posts that he needs to focus on. Thanks to our users for providing this feedback which was a common suggestion from many of you .  B) We have also worked on improving the search by introducing exact name search wherein a user can put the search string in quotes and make a search for content containing an exact match.   Do not hesitate to subscribe to our Release notes section to receive regular updates on whats coming up .  ... View more

The Exchange Community 18.4 Release looked at redesigning the category ( community) landing pages and the forum landing pages to bring it inline with the new design system of the Exchange Community as well as include some components that enhance the experience for the end user.    Some of the key aspects include :    Sorting of discussion styles ( forums , blogs) on a community ( Category)  landing page by the last updated time Display of top experts ( top solution providers ) on the community ( category) page which provides a quick way to connect with them  Display of related products associated with the posts in the community Display of top labels associated with discussions on the forum landing page Clear tabs for solved , unsolved and unanswered posts to provide a quick access to the posts. Clear CTA to subscribe to a forum  An announcements and events section for the forum landing page     ... View more