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Hi Team , We have one client who is facing a wear condition about DCE alarm action . Please refer the attachment , on previously they click the item" include Graph" which on alarm action . The notification will attached graph when alarm occur . Now t…View more

Posted by: sesa157186_brid in EcoStruxure IT forum

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Hi Team , We can import asset data to DCO via excel file , for now ,I would like check if ITA 9.2.0 not support this function anymore? Best Regards

Posted by: sesa157186_brid in EcoStruxure IT forum

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Hi Team , Before upgrade netbotz firmware , we used DCE (7.7.1)monitor NB750 (5.2.3) and DCE can capture clips when camera detect motion . After upgrade netbotz firmware to 5.2.4 , NB750 still under DCE's monitor and we can see camera detect motion o…View more

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Hi Team , I have a look on Netbotz support PCNS as the FAQ link , my question is that are we available for Netbotz 250/750 also ? https://www.se.com/ae/en/faqs/FA309774/ Best Regards

Posted by: sesa157186_brid in EcoStruxure IT forum

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Hi team , We know our APC rack PDU can mapping to ITA for peak KW association. Here are two questions need your advice . 1. If we use AP7XXX series that only have Amp value , does it work for ITA peak value monitor ? 2. If we use 4 rPDU mirror port f…View more

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Hi Team , Our customer running DCE and DCO under VMware ESXi platform , now they want to transfer it to Nutanix AHV platform . I would like to check if we have any integration about this? Any performance , network or system issue need to be concerm? …View more

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Hi Team , Our customer would like use third-party system to integrate NB250 rack access control . I saw SNMP and modbus map have no relate control point , is it work by telnet ? Any documentation for such this integration? Many thanks. Best Regards

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Hi Team , Before upgrade netbotz firmware , we used DCE (7.7.1)monitor NB750 (5.2.3) and DCE can capture clips when camera detect motion . After upgrade to 5.2.4 , NB750 still under DCE's monitor and we can see camera detect motion on DCE , but DCE h…View more

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Hi Team , If customer using ITA cloud base version , how to connect temperature sensor to 3D map ? Is it sent via DCE or IT gateway? Best Regards

Posted by: sesa157186_brid in EcoStruxure IT forum

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Hi Team , We just refer as below K base for priority scanning and found some of APC device trigger alarm already , DCE inform alarm after 3~4 mins , we enable priority scanning by default in DCE . In our lab , I found most of NMC2 device alarm respon…View more

Posted by: sesa157186_brid in EcoStruxure IT forum

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