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since
Lt. Commander
AbeMeran
Abraham Meran
Company
SCHNEIDER ELECTRIC BUILDINGS, LLC
since
5 hours ago
Issue Security Expert Data Service fails to start with error 1067: The process terminated unexpectedly Product Line Security Expert Environment Security Expert Server Cause Port used by the service is blocked or already in use Permission issues with …View more
Posted by: AbeMeran in Building Automation Knowledge Base
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Issue MP/RP-x device is not pushing firmware down to Room Units (RU) when sensors are attached to the sensor bus. Disconnecting and re-connecting the RU does not help Product Line EcoStruxure Building Operation Environment Building Operation Multi-pu…View more
Posted by: AbeMeran in Building Automation Knowledge Base
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Extended trend log (ETL) does not fill to capacity
2021-07-21 05:27 PMIssue The extended trend log contains approximately 50% of the configured storage capacity. For example; only 250 entries are in the Trend log view even though the ETL is configured for 500 entries. After the ETL has been running long enough to fill …View more
Posted by: AbeMeran in Building Automation Knowledge Base
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Security Expert SOAP service error HTTP 503
2021-04-30 10:38 AMIssue Error 503 when testing for SOAP service availability using URL: http://localhost:8030/SecurityExpertSOAPService/service.svc Product Line Security Expert Environment Security Expert Server Cause Application pool in IIS not running. Resolution In…View more
Posted by: AbeMeran in Building Automation Knowledge Base
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Door reports "Valid Access No Entry" even though physically opened
2021-04-20 10:14 AMIssue Upon presenting valid credentials at the door and physically entering thru it, the event reported for the transaction is "Valid Access No Entry" instead of the normal Valid Access event. The door is properly configured with a door switch but th…View more
Posted by: AbeMeran in Building Automation Knowledge Base
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Controller randomly cool starts
2021-04-06 08:18 AMWarning Hazard of Electric Shock: Remove all power from all devices before removing any covers or doors of the system. Disconnect power at the device and at the power source. Electrostatic Discharge Required: Always discharge static electricity from …View more
Posted by: AbeMeran in Building Automation Knowledge Base
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How to have a door's REN input operate on a schedule
2021-03-30 11:38 AMIssue Need to configure a door to unlock on REN (Request to Enter) only during business hours Product Line EcoStruxure Security Expert Environment Security Expert Server Security Expert Controller Cause Guidelines needed on how to configure the door'…View more
Posted by: AbeMeran in Building Automation Knowledge Base
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Continuum integration bindings made via Script IE (Import/Export) stop working
2021-02-25 09:13 AMIssue Bindings made under the Infinet interface using Import/Export system (IE) stop updating. Product Line EcoStruxure Building Operation Environment Building Operation Automation Server Premium Continuum i2920 Controller Cause Objects under the Inf…View more
Posted by: AbeMeran in Building Automation Knowledge Base
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MP-x controller does not come back online following warm start
2021-02-23 07:29 AMIssue After a successful commission of MP-x SmartX controller, the device is online and operating properly but fails to come back online after a warm start. The issue is seen more often when MP-x device is configured for DHCP but can also happen when…View more
Posted by: AbeMeran in Building Automation Knowledge Base
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Ensuring Windows features are installed for Security Expert SOAP service
2021-02-04 06:36 AMIssue SOAP service can't be reached @ http://localhost:8030/SecurityExpertSOAPService/service.svc HTTP Error 404 Product Line Security Expert Environment Security Expert Server Cause Confusion related to the indicator Windows uses to denote when feat…View more
Posted by: AbeMeran in Building Automation Knowledge Base
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