Hello DCIM support team,   A new DC virtual machine was created in version 7.8.0. Approximately, 500 nodes were discovered and configured; but when I try to launch a device the below error is showed:     Something important to highlight is that I have the issue in all the devices… the devices are RPDU, PDUs, UPS (Symmetra PX500) , A/C (InRow). All the devices are from Schneider - APC. also, all the devices were discovered using SNMP v1.   The DCE has two network adapters, the public adapter to get access to the server and the private LAN to get access to all the nodes.   Troubleshooting: I am able to launch each device using a browser (explorer, chrome etc ) I can “ping” each device from DCE All the devices were configured to get web access using http (port 80) The “device launch settings” were configured correctly. Port and password for each device. The NMC was rebooted The FA308565, FA266820 were checked All the forums related to this topic were checked. The firewall settings and privileges were checked Additionally, a network specialist verified the data traffic and net activity. they used a software to verify the data activity in the network. also, they verified the data traffic that pass in the firewall. we did some test, but it was not possible to launch device from DCE. The specialist verified that is not a firewall issue and network.   Please your support or advises to resolve this issue.   regards   Luis Lopez - FSR from SE CR   ... View more

Hi DCO support team,   Today I tried to update the DCO server from version 8.2.7 to the new version 8.3.2. I followed all the steps according the documentation. The ISO file was selected, the SHA256 was written and both options “no third-party RPMs” and “Do not download packages from the internet” were selected. After some minutes the server finished the upgrade, but it never changes the server version. it showed a message " the upgrade process did not result in a new version of dco". Attached you can find a picture with some lines during the upgrade and also the log file was downloaded. (please share the box to upload the log file)    please your support to provide advises how to update the server to the last version.   regards   Luis Lopez - SE FSR from CR        ... View more