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Please note this post may get updated from time to time to reflect the changing top FAQ.
Q: What is the latest version of firmware for the ION8650
Q: Where can I download firmware for ION8650, both latest and previous versions?
A: https://www.se.com/ca/en/product-range/61053-ion8650/ -> Software and Firmware. For older versions, select the "See More Software" button.
Q: Where can I get the latest version of ION Setup?
Q: How often does ION Setup update?
A: New versions of ION Setup are released on first Wednesday of each month.
Q: How do I calculate transformer loss?
A: Please refer to 70072-0153-08
Q: Power Monitoring Expert is able to view real time values however logged data is not available
A: Recommend contacting technical support to troubleshoot.
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