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Remote Alarm Monitoring: Global Dairy Producer


Remote Alarm Monitoring: Global Dairy Producer

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Our Technology Partner


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Customer challenges


  • Ensuring critical alarms can be monitored remotely

  • Gaining ability to acknowledge alarms from a notification

  • Finding a software solution to seamlessly integrate with the existing control software


The solution


  • The solution comprised AVEVA InTouch for the plant monitoring and WIN-911 Interactive for the remote alarm notifications.

  • WIN-911 will provide alarm notifications over SMS, email, and smartphone Apps.


Customer benefits


  • A single alarm notification solution that seamlessly monitors the existing control software

  • The flexibility to notify key stakeholders through SMS text messages, emails, and smartphone App alerts

  • Enables the remote workforce to collaborate and interact with the system through alarm acknowledgments, chats, and team visibility