Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
80572members
346458posts

Smart Connector installation Error

Solved
G_G
Ensign
Ensign
0 Likes
6
220

Smart Connector installation Error

Hi Sir/Madam,
 
We are using Smart Connector-V2.4.38. We have installed in our PC. We followed the installation guide steps for installation. After that we tried to start as service, but it doesn't started as services. 
 
We have Tried start type as Automatic delay start, automatic also.
 
Attached some images.
Tags (1)

Accepted Solutions
G_G
Ensign
Ensign
0 Likes
0
185

Re: Smart Connector installation Error

Hi,

 

Thanks for your suggestion,

 

I'll check and update you,

 

Thanks,

 

G.G

See Answer In Context

Tags (1)
6 Replies 6
ardak
Commander Commander
Commander
0 Likes
5
216

Re: Smart Connector installation Error

Hello,

 

I can't see your images, but could you look if there is any output in %ProgramData%\SmartConnector\Logs and upload the log here?

 

BR

Tags (1)
G_G
Ensign
Ensign
0 Likes
4
201

Re: Smart Connector installation Error

Thanks for your quick response.

 

Attached is Logs and Error image and setting for your view

 

Thanks 

Attachments
Tags (1)
ardak
Commander Commander
Commander
0 Likes
3
199

Re: Smart Connector installation Error

Hi,

 

The files you attached are not the log files but the configuration files.

 

 

The log files are here and look like this:

 

Annotation 2021-07-30 123951.png

 

When you try to start the service the program output should end up there. 

 

BR

Armend

Tags (1)
G_G
Ensign
Ensign
0 Likes
2
196

Re: Smart Connector installation Error

Hi,

 

 

Thanks for your guidance,

 

 

I've attached Logs file for your view.

 

 

Thanks,

 

Attachments
Tags (1)
ardak
Commander Commander
Commander
0 Likes
1
192

Re: Smart Connector installation Error

Hi,

 

Looking at your logs, it looks like the connection to your SQL Server is misconfigured. Please make sure the username and password you are using are correctly configured in your SQL Server.

 

BR

Armend

Tags (1)
G_G
Ensign
Ensign
0 Likes
0
186

Re: Smart Connector installation Error

Hi,

 

Thanks for your suggestion,

 

I'll check and update you,

 

Thanks,

 

G.G

Tags (1)