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Citect SCADA error setelah running sekitar 2 jam

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YunusHadi_S
Ensign YunusHadi_S
Ensign
‎2019-11-12 01:08 AM
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‎2019-11-12 01:08 AM

Citect SCADA error setelah running sekitar 2 jam

Para suhu schneider, kami mengalami kendala di lapangan, bahwa CItect SCADA error setelah running sekitar 2 jam, citect mengalami stuck kemudian perlu di restart agar bisa running lagi. Error yang muncul seperti gambar terlampir.

 

"Runtime Manager

The Citect process (Client) has completed generating an exception report. Please contact Citect support for assistance.

CitectSCADA.RuntimeManager"

 

citect error.jpg

 

Mohon pencerahannya

 

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Oncom
Commander Oncom
Commander
‎2019-11-12 01:17 AM
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‎2019-11-12 01:17 AM

Re: Citect SCADA error setelah running sekitar 2 jam

Kemungkinan nya bisa banyak ini...

Memory (RAM) yg dipake berapa?

Kemudian coba cek crash log​ nya ada jejak terakhir gak kenapa ny.

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YunusHadi_S
Ensign YunusHadi_S
Ensign
‎2019-11-12 01:17 AM
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‎2019-11-12 01:17 AM

Re: Citect SCADA error setelah running sekitar 2 jam

RAM sudah diupgrade jadi 12 GB, tapi masi error aja, log file nya belum ketemu euy, ada dimana ya lokasinya ?

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GY_BU
Lt. Commander GY_BU
Lt. Commander
‎2019-11-12 01:24 AM
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‎2019-11-12 01:24 AM

Re: Citect SCADA error setelah running sekitar 2 jam

macam error log nya ada di tiap file berikut :

 

ini link nya (https://www.citect.schneider-electric.com/webhelp/vijeo720/Content/Log_Files.html)

 

coba cek di debug

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YunusHadi_S
Ensign YunusHadi_S
Ensign
‎2019-11-12 01:26 AM
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‎2019-11-12 01:26 AM

Re: Citect SCADA error setelah running sekitar 2 jam

Saya sudah dapat error log, tapi ngga mengerti dimana penyebab errornya, berikut dibawah ini link untuk download error log nya. Mohon untuk dibantu

 

https://drive.google.com/file/d/1-WGOS6ejjJoB_KYysqSu7mOtduPneWnW/view?usp=sharing

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YunusHadi_S
Ensign YunusHadi_S
Ensign
‎2019-11-12 01:27 AM
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‎2019-11-12 01:27 AM

Re: Citect SCADA error setelah running sekitar 2 jam

berdasarkan yang saya amati keterangan penyebabnya adalah :

 

Operator new failure detected for size 3048540

 

tapi ngga ngerti maksudnya apa

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Oncom
Commander Oncom
Commander
‎2019-11-12 01:27 AM
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‎2019-11-12 01:27 AM

Re: Citect SCADA error setelah running sekitar 2 jam

@YunusHadi_S  ini pake SQL juga di cicode ya?

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Oncom
Commander Oncom
Commander
‎2019-11-12 01:28 AM
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‎2019-11-12 01:28 AM

Re: Citect SCADA error setelah running sekitar 2 jam

@YunusHadi_S  ini yang error semua citect (IOserver dll) atau hanya Client nya saja ya?

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YunusHadi_S
Ensign YunusHadi_S
Ensign
‎2019-11-12 01:28 AM
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‎2019-11-12 01:28 AM

Re: Citect SCADA error setelah running sekitar 2 jam

@Oncom Iya, ada SQL di Cicode nya, yang error client nya

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Oncom
Commander Oncom
Commander
‎2019-11-12 01:29 AM
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‎2019-11-12 01:29 AM

Re: Citect SCADA error setelah running sekitar 2 jam

@YunusHadi_S   ini kemungkinan ada error di cicode nya terkait SQL atau lainnya.

pemanggilan SQL nya dibuat di graphics atau pake apa ya? ini juga sepertinya ada kesalahan script lupa di close connection nya ke SQL.

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YunusHadi_S
Ensign YunusHadi_S
Ensign
‎2019-11-12 01:30 AM
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‎2019-11-12 01:30 AM

Re: Citect SCADA error setelah running sekitar 2 jam

Pemanggilan SQL di buat d graphics mas, Terus untuk reportnya pakai excel mas, jd ini pun ambil data dr sql server. Sql server sebagai jembatan read write data.

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