Sign In Help
Schneider Electric
HelpLogin / Register

Invite a Co-worker

Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel

Invitation Sent

Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
  • Home
  • Communities
  • :
  • EcoStruxure Power & Grid
  • :
  • Metering & Power Quality
  • :
  • Problems with PM8000 using as a Modbus Master Gateway for Serial devices in PME
Community Menu
  • Forums
    • By Topic
        • EcoStruxure Building
          • Field Devices Forum
        • EcoStruxure Power & Grid
          • Metering & Power Quality
        • EcoStruxure IT
          • EcoStruxure IT forum
        • Industrial Automation
          • Industry Automation and Control Forum
          • Alliance System Integrators Forum
          • Machine Automation Forum
          • EcoStruxure Automation Expert / IEC 61499 Forum
          • Industrial Edge Computing Forum
          • Level and Pressure Instrumentation Forum
          • Modicon User Group
          • PLC Club Indonesia
          • SEE Automation Club Forum
          • Fabrika ve Makina Otomasyonu Çözümleri
          • Форум по промышленной автоматизации СНГ
          • Motorabgangstechnik & Antriebstechnik Forum
        • SCADA & Telemetry Solutions
          • Geo SCADA Expert Forum
          • SCADA and Telemetry Devices Forum
        • Power Distribution IEC
          • Power Distribution and Digital
          • Power Standards & Regulations
          • Solutions for Motor Management
          • Paneelbouw & Energie Distributie
          • Eldistribution & Fastighetsautomation
          • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
        • Power Distribution NEMA
          • US Utility Forum
        • Power Distribution Softwares
          • EcoStruxure Power Design Forum
          • LayoutFAST User Group Forum
        • Wireless Information Network Solutions
          • Instrument Area Network
          • Remote Monitoring
          • Tank Level Monitoring
          • Remote Data Collection
        • Solutions for your Business
          • Solutions for Food & Beverage Forum
          • Solutions for Healthcare Forum
    • By Segment
        • Food & Beverage
          • Solutions for Food & Beverage Forum
        • Healthcare
          • Solutions for Healthcare Forum
      • EcoStruxure Building
        • Field Devices Forum
      • EcoStruxure Power & Grid
        • Metering & Power Quality
      • EcoStruxure IT
        • EcoStruxure IT forum
      • Industrial Automation
        • Industry Automation and Control Forum
        • Alliance System Integrators Forum
        • Machine Automation Forum
        • EcoStruxure Automation Expert / IEC 61499 Forum
        • Industrial Edge Computing Forum
        • Level and Pressure Instrumentation Forum
        • Modicon User Group
        • PLC Club Indonesia
        • SEE Automation Club Forum
        • Fabrika ve Makina Otomasyonu Çözümleri
        • Форум по промышленной автоматизации СНГ
        • Motorabgangstechnik & Antriebstechnik Forum
      • SCADA & Telemetry Solutions
        • Geo SCADA Expert Forum
        • SCADA and Telemetry Devices Forum
      • Power Distribution IEC
        • Power Distribution and Digital
        • Power Standards & Regulations
        • Solutions for Motor Management
        • Paneelbouw & Energie Distributie
        • Eldistribution & Fastighetsautomation
        • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Power Distribution NEMA
        • US Utility Forum
      • Power Distribution Softwares
        • EcoStruxure Power Design Forum
        • LayoutFAST User Group Forum
      • Wireless Information Network Solutions
        • Instrument Area Network
        • Remote Monitoring
        • Tank Level Monitoring
        • Remote Data Collection
      • Solutions for your Business
        • Solutions for Food & Beverage Forum
        • Solutions for Healthcare Forum
      • Food & Beverage
        • Solutions for Food & Beverage Forum
      • Healthcare
        • Solutions for Healthcare Forum
  • Blogs
    • By Topic
        • EcoStruxure Power & Grid
          • Backstage Access Resources
        • Industrial Automation
          • Industry 4.0 Blog
          • Industrie du Futur France
        • SCADA & Telemetry Solutions
          • SCADA and Telemetry Blog
        • Power Distribution IEC
          • Power Events & Webinars
          • Power Foundations Blog
          • UK&I Residential and Commercial Electrical Distribution
        • Power Distribution NEMA
          • NEMA Power Foundations Blog
        • Power Distribution Softwares
          • EcoStruxure Power Design Blog
        • Solutions for your Business
          • Solutions for Food & Beverage Blog
          • Solutions for Healthcare Blog
          • Solutions for Retail Blog
          • Solutions for eMobility
          • Digital Hospital Solutions – UK&I
        • Knowledge Center
          • Industrial Automation How-to videos
          • Digital E-books
          • Success Stories Corner
        • Community experts & publishers
          • Publishers Community
    • By Segment
        • Food & Beverage
          • Solutions for Food & Beverage Blog
        • Healthcare
          • Solutions for Healthcare Blog
        • Retail
          • Solutions for Retail Blog
        • Retail
          • Solutions for eMobility
        • Retail
          • Digital Hospital Solutions – UK&I
      • EcoStruxure Power & Grid
        • Backstage Access Resources
      • Industrial Automation
        • Industry 4.0 Blog
        • Industrie du Futur France
      • SCADA & Telemetry Solutions
        • SCADA and Telemetry Blog
      • Power Distribution IEC
        • Power Events & Webinars
        • Power Foundations Blog
        • UK&I Residential and Commercial Electrical Distribution
      • Power Distribution NEMA
        • NEMA Power Foundations Blog
      • Power Distribution Softwares
        • EcoStruxure Power Design Blog
      • Solutions for your Business
        • Solutions for Food & Beverage Blog
        • Solutions for Healthcare Blog
        • Solutions for Retail Blog
        • Solutions for eMobility
        • Digital Hospital Solutions – UK&I
      • Knowledge Center
        • Industrial Automation How-to videos
        • Digital E-books
        • Success Stories Corner
      • Community experts & publishers
        • Publishers Community
      • Food & Beverage
        • Solutions for Food & Beverage Blog
      • Healthcare
        • Solutions for Healthcare Blog
      • Retail
        • Solutions for Retail Blog
      • Retail
        • Solutions for eMobility
      • Retail
        • Digital Hospital Solutions – UK&I
  • Ideas
        • Industrial Automation
          • Modicon Ideas & new features
        • SCADA & Telemetry Solutions
          • Geo SCADA Expert Ideas
          • SCADA and Telemetry Devices Ideas
  • Knowledge Center
    • Building Automation Knowledge Base
    • Industrial Automation Knowledge Base
    • Industrial Automation How-to videos
    • SCADA & Telemetry Solutions Knowledge Base
    • Digital E-books
    • Success Stories Corner
    • Power Talks
  • Events & Webinars
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Technology Partners
  • Support
    • Ask Exchange
    • Leaderboard
    • Our Community Guidelines
    • Community User Guide
    • How-To & Best Practices
    • More
Register Now
How can we help?
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
53223members
248688posts

Problems with PM8000 using as a Modbus Master Gateway for Serial devices in PME

Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Solved Go to Solution
Back to Metering & Power Quality
Solved
Sven_Ortmann
Commander Sven_Ortmann Commander
Commander
‎2018-03-02 02:59 AM
0 Likes
1
114
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2018-03-02 02:59 AM

Problems with PM8000 using as a Modbus Master Gateway for Serial devices in PME

Customer wants to use 3x PM8000 device as a master gateway for different slave meters.

The problem is we cant get a connection to the modbus slaves.

Also the devices are not seen in the ION-Setup and also the PM8000 itself could not be configured in ion Setup.

I set a site with the IP of the PM8000 and set a device with the Slave ID100 which should be the device itself.

As you can see - unable to upload device feature information

After flashing the newest firmware we could not see the ip configuration in the webapplication anymore but the device is reachable with the correct IP.

Share
Reply

Accepted Solutions
Robert_Lee
Captain Robert_Lee Captain
Captain
‎2018-03-02 09:10 AM
2 Likes
0
58
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2018-03-02 09:10 AM

Re: Problems with PM8000 using as a Modbus Master Gateway for Serial devices in PME

In most instances where you are communicating to a PM8000 via direct Ethernet (plugged directly via RJ-45), you will want to use IP port 7700, not 502 to communicate to the device (this uses ION protocol instead of Modbus TCP).  Firmware version 1.4.0 for the PM8000 while it does allow ION to operate over Modbus, this should only be used when the PM8K is being a device replacement in a serial RS-485 installation along with other Modbus devices (and adding a 2nd ION only RS-485 line isn't an option).

In this instance, you would want to add two sites in ION Setup, one for the PM8K itself (as a direct Ethernet device), and a Modbus gateway for any slaves devices attached to the PM8K Com1 RS-485 port.

So the above "ION Device 1" would be the PM8K directly, while the "ION Gateway Device 2" would be a slave device downstream.

Also to enable the PM8K to allow for Modbus Gateway to operate properly, you have to use ION Setup (or ION Designer) to configure this feature as it can't be properly turned on via the front panel or web interfaces right now.

If you have a more recent version of ION Setup, when you enable "Modbus Master" on the Com1 Port for the PM8K, ION Setup will now prompt if you want to turn on the gateway as well.

You can also control the Modbus Gateway via the default Setup Assistant under Communications -> Basic Ethernet -> TCP/IP.

It will give you the option to pick any port but will only indicate its operational if the protocol is Modbus Master.

See Answer In Context

Share
Reply
  • All forum topics
  • Previous Topic
  • Next Topic
1 Reply 1
Robert_Lee
Captain Robert_Lee Captain
Captain
‎2018-03-02 09:10 AM
2 Likes
0
59
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2018-03-02 09:10 AM

Re: Problems with PM8000 using as a Modbus Master Gateway for Serial devices in PME

In most instances where you are communicating to a PM8000 via direct Ethernet (plugged directly via RJ-45), you will want to use IP port 7700, not 502 to communicate to the device (this uses ION protocol instead of Modbus TCP).  Firmware version 1.4.0 for the PM8000 while it does allow ION to operate over Modbus, this should only be used when the PM8K is being a device replacement in a serial RS-485 installation along with other Modbus devices (and adding a 2nd ION only RS-485 line isn't an option).

In this instance, you would want to add two sites in ION Setup, one for the PM8K itself (as a direct Ethernet device), and a Modbus gateway for any slaves devices attached to the PM8K Com1 RS-485 port.

So the above "ION Device 1" would be the PM8K directly, while the "ION Gateway Device 2" would be a slave device downstream.

Also to enable the PM8K to allow for Modbus Gateway to operate properly, you have to use ION Setup (or ION Designer) to configure this feature as it can't be properly turned on via the front panel or web interfaces right now.

If you have a more recent version of ION Setup, when you enable "Modbus Master" on the Com1 Port for the PM8K, ION Setup will now prompt if you want to turn on the gateway as well.

You can also control the Modbus Gateway via the default Setup Assistant under Communications -> Basic Ethernet -> TCP/IP.

It will give you the option to pick any port but will only indicate its operational if the protocol is Modbus Master.

See Answer In Context

Share
Reply
Top Experts
User Count
Charles_Murison
Picard Charles_Murison Picard
144
Robert_Lee
Captain Robert_Lee Captain
56
Ramasamy_N
Commander Ramasamy_N Commander
41
DanL
Lt. Commander DanL Lt. Commander
31
Nedjma
Nedjma Community Alumni (Retired)
24
Daniel_Brandao
Lt. Commander Daniel_Brandao Lt. Commander
17
See More Top Experts
Find a Service Provider
Find a certified partner to help you address your integration, installation, maintenance and project needs.
View all Providers
Support

Have a question? Please contact us with details, and we will respond.

Contact Us
FAQ

Look through existing questions to find popular answers.

Learn More
About

Want to know more about Exchange and its possibilities?

Learn More

Full access is just steps away!

Join Exchange for FREE and get unlimited access to our global community of experts.

Connect with Peers & Experts

Discuss challenges in energy and automation with 30,000+ experts and peers.

Get Support in Our Knowledge Base

Find answers in 10,000+ support articles to help solve your product and business challenges.

Ask Questions. Give Solutions

Find peer based solutions to your questions. Provide answers for fellow community members!

Register today for FREE

Register Now

Already have an account?Log in

About Us FAQ Terms & Conditions Privacy Notice Change your cookie settings
©2021, Schneider Electric