We have these critical issues with ION Setup Today!
1.) We sold the customer $ 100,000 in new PM5000 meters,
When using ION setup 3.0 ( Build 3.0.14052.02 ) the
configuration panel does not show the REPORT icon like
it does for all other meters we have used. We cannot produce
a Meter Configuration Report ( or file ) so we cannot make a
permanent record of the setup we used for auditors when we
must prove how we did our WAGES settings in a dispute with
2.) Software generates an ERROR screen when the
customer tries to his edits in the Digital IO section
when doing WAGES programming there is an
ERROR screen that displays this title bar:
Request # 2 Unknown Command Result Error 65535
Request # 3 Unknown Command Result Error 65535
We are not sure if we are getting good results at the
We need to find out if this can be fixed so it
yields a normal result.
ION Setup V3.0.14052.02 is quite an old version of ION Setup. have you tried with the latest version?
Discuss challenges in energy and automation with 30,000+ experts and peers.
Find answers in 10,000+ support articles to help solve your product and business challenges.
Find peer based solutions to your questions. Provide answers for fellow community members!