Cannot open PM5560 webpage

[Miyai]

Hello,

How do I unlock the PM5560 webpage after 5 or more failed login attempts?

I updated the firmware of PM5560 from 2.8.3 to 4.1.8, but I am having trouble opening the webpage.

Best regards,

Miyai

[Romain_Polette · Accepted solution]

Hi @Miyai , 

With the latest FW version, the USER1 / PASS1 credentials are no more valid.

Please check here:

https://www.productinfo.schneider-electric.com/pm5500/595e2aa946e0fb0001f715da/PM5500%20user%20manua...

Regards, 

[Miyai]

Hi @Romain_Polette 

I was able to login.

Thank you for advise.

Best regards,

Miyai