We have bought a new PLC (Model: TM221M16T, SV:1.10). We have connected the PLC to laptop with Schneider mini USB cable TQBMXXCAUSBH045. Ecostruxure software shows M221(USB) in local devices. But every time I try to login the PLC with ecostruxure software, it fails to login with advisory "Communication detection error, Verify USB cable, mod-bus driver parameters, controller connection, power supply."
The TM221 Controller is brand new. I don't have any other.
I tried MachineExpertBasic_V1.2_build65304 but still, not able to login. I reinstalled USB driver also, SchneiderPLCUSBDriverSuite V126.96.36.199. When I connect the controller, device manager shows M221 Controller. But still ecostruxure cannot login.