Issue
Controller comm is lost after enabling Network Security after properly configuring the Controller and Workstation.
Environment
- Network Security
- NCII
- CX9680
- ACX5740
- ACX5780
Cause
Network security activation was being inhibited by the domain user security policies.
Resolution
In this case both the controllers and Windows network security policies had been configured properly for Continuum.
This fact was confirmed when the IT department got involved. Once they relaxed some of the security policies on this machine Continuum network security began to work as expected, both from the controller and Cyberstation point of view.
The customers IT personnel did not share with us what policies were responsible for the activation issues.