Issue
When starting TreeTech communications one or more error messages similar to the following will be displayed in the "... Licensing System Error" window.
N8K PTP ... License Expired
N8K Serial TLP ... License Expired
N8K Ethernet TLP ... License Expired
DMS PTP ... License Expired
DMS Serial TLP ... License Expired
DMS Ethernet TLP ... License Expired
Product Line
TAC IA Series
Environment
- Windows 2000 or Windows XP (TreeTech 1.x)
- Windows Vista or Windows 7 (TreeTech 3.0)
Cause
No license installed for the IOS (I/O Support module) required for communications between the TreeTech software and the field panel.
Resolution
Use the "Purchase WIB Software" to purchase a license for each of the required IOS modules.
The following modules are available:
IOS-SRL | Serial I/O server for NETWORK 8000 and DMS |
IOS-NW8-ETH | NETWORK 8000 Ethernet I/O server |
IOS-DMS-ETH | DMS Ethernet I/O Server |
(The following license is available only to partner offices for use on the engineer's desktop and laptop computers) | |
IV-DEMO-CDE | InVue Demonstration Package (includes Tree-Tech and all IOS drivers) |
After adding the desired modules to the license form, click the "Accept Order" button and select the option to save the order to a file. The saved file may then be emailed to IASeries.WIB_Order@schneider-electric.com for processing.