Issue
Cannot connect to video server when creating a VideoServer object in Continuum and Test Connection is selected.
Product Line
Andover Continuum, Pelco
Environment
- Continuum
- DSConnex
- Digital Sentry
Cause
Patch not installed for DSConneX versions 4.3 and 7.x not working with Andover Continuum 1.91 or 1.92 or LAN connection problems
Resolution
Install v1.91 DSConneX Video Patch hotfix for issue with DSConneX versions 4.3 and 7.x not working with Andover Continuum 1.91.
For 1.92 these files are included, so if the error is still occurring, then there are LAN connection issues.