Learn about the Community. Join our Core Community to Get Started

Schneider Electric Exchange Community

Discuss and solve problems in energy management and automation. Join conversations and share insights on products and solutions. Co-innovate and collaborate with a global network of peers.

Register Now
Knowledge Base
cancel
Showing results for 
Search instead for 
Did you mean: 

TAC Vista to SmartStruxure Interface does not connect in non-English Operation System

Issue

TAC Vista to SmartStruxure Interface does not connect in non-English Operation System

Environment

  • TAC Vista
  • SmartStruxure Solution
  • TAC Vista SmartStruxure Interface 1.0
  • TAC Vista 5.1.8
  • non-English Operation System

Cause

The Format setting to non-English will cause this issue.

Resolution

  1. In the Windows Control Panel, select Region and Language.
  2. On the formats tab change the format to English.
  3. Click Apply. Vista 5.1.9 will fix this.

For how to create Vista interface in SmartStruxure, refer to How to Create TAC Vista Interface to SmartStruxure.

Tags (1)
No ratings