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Security Expert installation issue

Issue

Security Expert does not run correctly after installation

Product Line

Security Expert

Environment

  • Security Expert

Cause

While Security Expert will install and run correctly on a supported platform, there are occasions when an installed security policy will prevent the correct operation of Security Expert. 

In the example below, the installation went smoothly, but when the user tried to log in to Security Expert the error "Error - Exception has been thrown by the target of an invocation" is seen.

Thus the install could not be licensed. This example had SQL, Security Expert Server and Security Expert Client all installed on the same PC.

IMG-20181122-WA0005 v2.jpgException has been thrown by the target of an invocation

Resolution

If the new install does not run correctly, then install the software on a clean Windows platform, this will allow the site to be set up and commissioned.

In the above example, the customers extra security policies were applied one at a time until the policy that caused the problem could be isolated.

 

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