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SEC-TE/SED-0 does not join the MPM’s ZigBee network and does not go online

Issue

SEC-TE (TE2) smart terminal controller / SED-0 (DA2) smart wireless actuator will not come online in an MPM controller.

Product Line

EcoStruxure Building Expert, Field Devices

Environment

  • SmartStruxure Lite Multi-Purpose Manager
  • Smart Controllers

Cause

The Zigbee network configuration parameters in the MPM have been entered incorrectly.

Resolution

The application version of the SEC-TE/SED-0 must be determined before proceeding forward. Sticker on device should read V13 or V14.

To check/modify the current settings, navigate to the "ZigBee Configuration" object (ZBC) under the MPM.

For Application Version 13: Stack profile should be set to "Custom" and Security profile should be set to "None."

For Application Version 14: Stack profile should be set to "ZigBee Pro" and Security profile should be set to "Home Automation."

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