Issue
The "Stop transmission of the Alarm Message" setting in an "Action" can be lost from the "What should be done when an alarm is acknowledged" menu.
Environment
RAM
Remote Alarm Manager
2.0
Settings
Actions
Cause
It is possible to lose the "Stop transmission of the Alarm Message" setting when reviewing, or changing the configuration of an action.
Resolution
There are two ways that an "Action" can be modified.
1. - Open the required "Action" and starting on the first page, step, using the "Next" button through the pages, to the "Finish" option.
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If reviewing an action, this method Work through the "Action" pages in sequence, select "Stop transmission of the Alarm Message" and then finish. If the process is then repeated again, the "Stop transmission of the Alarm Message" option is deselected.
2. - Open the required "Action" and using the boxes on the left-hand side of the page, directly select the required page.
Note - If you are modifying an "Action" configuration and require the "Stop transmission of the Alarm Message" to be enabled, then be sure to check that it is ticked before selecting finish.